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Key Holder (Part-time)

CAMP
King of Prussia1w ago

About the role

<h2><strong>🌟 Lead the Fun: Part-Time Key Holder at CAMP King of Prussia</strong></h2> <p>Ready to ditch the traditional and dive into a world of play? <strong>CAMP, a Family Experience store in King of Prussia, is looking</strong> for a <strong>Part-Time Key Holder</strong> to be a <strong>leader and a magic-maker</strong> on our floor. You won't just manage a store; you'll be responsible for creating a joyful, unforgettable adventure for every family, ensuring they leave excited to return!</p> <h2><strong>🔑 Your Mission: Creating the Magic &amp; Leading the Team</strong></h2> <p>As a Key Holder, you are the heartbeat of the store, overseeing both the <strong>magical customer experience</strong> and <strong>daily operational excellence</strong>.</p> <h3><strong>Experience Creator</strong></h3> <ul> <li><strong>The Ultimate Host:</strong> Greet every family with a custom, high-energy welcome—your signature "magic door entrance" schtick is a must!</li> <li><strong>Playtime Pro:</strong> Actively <strong>play, interact, and demo products</strong> with families, turning browsing into a joyful, interactive journey.</li> <li><strong>Personal Shopper:</strong> Engage families in authentic conversations to understand their interests and needs. <strong>Curate personalized shopping experiences</strong> that drive sales and ensure they go home with the perfect items.</li> <li><strong>Program Leader:</strong> Run engaging family activities, including craft sessions, story time, and one-on-one help, managing all setup and cleanup.</li> </ul> <h3><strong>Operational Leader</strong></h3> <ul> <li><strong>Store Ownership:</strong> Master <strong>full store operations</strong>, including the retail floor, cafe, back-of-house, and <strong>opening/closing procedures</strong>.</li> <li><strong>Team Mentor:</strong> <strong>Model and coach</strong> exceptional customer service to the team, driving daily priorities and ensuring high morale across your shift.</li> <li><strong>Incident Responder:</strong> Confidently resolve in-store situations, such as difficult customers, employee issues, or theft, knowing when to escalate complex matters to the General Manager (GM).</li> <li><strong>Business Driver:</strong> Directly support the leadership team in achieving business goals (<strong>KPIs</strong>), communicating store focus areas and needs.</li> </ul> <h3><strong>Embrace Your Autonomy</strong></h3> <p>We empower you to use your expertise and unique personality to customize the CAMP experience, giving you the freedom to decide:</p> <ul> <li><strong>What products to demo</strong> and <strong>what stories to tell</strong> families.</li> <li>The best way to <strong>utilize your unique talents</strong> to amplify the fun and magic!</li> </ul> <h2><strong>✅ What We Need from You</strong></h2> <ul> <li><strong>Availability:</strong> Must be <strong>18 years or older</strong> and authorized to work in the US. Requires <strong>15-25 hours per week</strong>, including at least <strong>one weekend day</strong> (ideally both).</li> <li><strong>Background:</strong> Prior professional experience in <strong>retail, childcare, education, or performing arts</strong>.</li> <li><strong>The Attitude:</strong> Genuine enthusiasm, excitement, <strong>patience, warmth, joy, and humor</strong> when engaging with children and families.</li> <li><strong>Team Fit:</strong> A desire to transform retail alongside a tight-knit, mission-driven team.</li> <li><strong>Bonus Points:</strong> Hidden talents that can add a magical touch to our floor are a huge plus!</li> </ul> <p><strong>Compensation: $18.00/hour</strong></p> <h2><strong>💪 A Note on Physical Demands</strong></h2> <p>This role requires a lot of movement and energy! You must be able to:</p> <ul> <li><strong>Be on your feet</strong> and move continuously for up to 8 hours per shift.</li> <li><strong>Safely lift and carry up to 45 pounds</strong> and climb ladders for stocking and merchandising.</li> <li>Regularly bend, kneel, squat, and reach to engage with children and manage inventory.</li> </ul> <h2><strong>💖 Why You'll Love CAMP: Culture &amp; Benefits</strong></h2> <h3><strong>Perks</strong></h3> <ul> <li><strong>Discount:</strong> <strong>20% off</strong> all CAMP merchandise.</li> <li><strong>Premium Pay:</strong> Receive <strong>1.5x pay</strong> for working major holidays (e.g., Juneteenth, Labor Day, Memorial Day).</li> <li><strong>Support:</strong> Access to our <strong>Employee Assistance Program (EAP)</strong> for mental health, financial planning, career development, and more.</li> </ul>

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