KFC - Team Leader / Shift Manager

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

You’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.

What will you spend your time doing?

• Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.

• Build your crew up. You’ll coach, support, and celebrate your team—making sure everyone grows, learns, and brings their best to every shift.

• Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork.

• A natural leader. You’ve got experience managing teams—and you know how to bring out the best in people when it counts.

• People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.

• Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls when it matters.