Liability Claims Adjuster Trainee

Key Responsibilities

• Intake, collect, review, sort, and organize all accident/incident reports and open claims when applicable. 
• Reporting claims that fall under the client’s insurance policies. 
• Ensuring documents or other materials needed for claims adjudication are provided. 
• Generate reports or loss runs from TPA/Davies’ system as requested by client. 
• Handle telephone calls from third parties and perform intake or refer to assigned claims adjuster. 
• Log subrogation/restitution recoveries and deliver to client’s finance department. 
• Assist in other duties that support the client’s property and casualty program. 
• Attach claim documents to the claims system. 
• Adhere to protocols, policies and procedures regardless of work location. 
• Work effectively in two different databases/systems, MS Office, and Outlook. 
• Assist with other administrative duties, special projects, etc. as assigned by management. 

Skills, knowledge & expertise

• Excellent customer service and ability to liaise professionally with client contacts on-site at client location, while effectively maintaining policy and procedure. 
• Professional appearance and demeanor; effective communicator verbally and in writing. 
• Able to work effectively in fast paced environment. Ability to multi-task and prioritize effectively. 
• Organized, motivated, detail-orientated, self-starter with good judgment. 
• Ability to function efficiently and effectively in multiple systems to accomplish goals of the position, ensuring adherence to policies. 
• Maintain accurate and detailed information and documentation within the claims management system and other data storage systems. 
• Proficient in Microsoft suite – Word, Excel, PowerPoint. 
• Excellent typing/PC skills (40+wpm).
• Reliable, good attendance record. 
• Dedicated to company and corporate culture in support of company operations and goals. 
• Bilingual - Spanish/English preferred.

Equal Employment Opportunity & Legal Notices

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage