Librarian II - Business Center (SNFL)

• Expert librarians to guide research - in-person and online 
• Access to specialized business, industry, and finance databases, e-journals, and other resources that are otherwise out of reach to the average person or small business owner
• A circulating collection of both print and e-books focused on bestsellers in business, money management, and career development 
• Free, confidential, one-on-one counseling in business, personal finance, and career development from experienced and knowledgeable professionals
• Training classes and programs taught by staff and industry leaders that are not offered anywhere else

• Provides a full complement of reference desk and front-line service in all subject areas represented by the business library, in person and through online consultations
• Provides assistance to small business owners and entrepreneurs in market research, in developing business plans, assessing the competitive market landscape, discovering patent information, and other research and business information
• Promotes the use of business resources and collections through the creation of discovery tools and resource guides  
• Develops, teaches, and hosts classes for the public, visiting classes, staff, and other groups in-person and through remote platforms such as Google Meet and Zoom
• Provides customer assistance in the business and finance research process
• Participates in outreach through off-site community or library events  
• Assists with updates and content creation for web pages, Libguides, and training materials 
• Assists with the promotion of business events and NYPL using social media and other tools.
• Assists with center operations, including LibCal, and opening/closing procedures
• Performs related duties as required

Required Education, Experience & Skills

• ALA-accredited Master’s degree in Library and Information Studies
• Public Librarian’s Professional Certificate issued by the State of New York
• Undergraduate Degree in business, finance, and/or economics, preferred, but not required

• Experience in a public or academic library setting
• Proficiency in a second language
• Successfully demonstrated public service experience and the ability to work well with a diverse patronage
• Experience conducting outreach to community-based organizations and government agencies
• Experience working in the NYC small business community
• Experience working with government information sources, including some knowledge of Patents and Trademarks, Census Bureau data, government data related to business activities, and law 

• Successfully demonstrated knowledge of business, economics, or finance resources in electronic and print formats
• Expertise in using and teaching business digital resources
• Excellent interpersonal skills, including the ability to deal effectively and tactfully with patrons and staff
• Demonstrated oral and written communication skills, including public speaking and presentation skills
• Successfully demonstrated ability to work as part of a team
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices
• Demonstrated knowledge of computer services, including online searching, social media, reference resources, and databases 
• Adaptability, flexibility, and willingness to engage in continuous learning
• Oral, written and reading knowledge of one or more languages other than English preferred, but not required

More...

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

• Large urban public library
• Onsite

• Lifting up to 15 lbs.
• Sitting and standing for periods of time
• Daily use of a computer

• 35 hours per week, onsite, to be scheduled during regular location hours
• Evenings and weekends as required, including at least one 8 am-4 pm shift, at least one 1-9 pm shift, 1-2 Saturday shifts per month, and 12-8 pm Friday shift as needed