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About the role
<h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Overview</h2>
<p data-start="438" data-end="808">The Licensed Nursing Home Administrator (LNHA) is responsible for the overall leadership and daily operations of the Otterbein ministry, including the Health Center, Assisted Living, and campus-based care programs. This role provides direction to partners delivering care and services, ensuring the highest standards of quality, compliance, and person-centered outcomes.</p>
<p data-start="810" data-end="1015">The LNHA fosters a collaborative environment that supports strong relationships with the Executive Director, Otterbein SeniorLife leadership, partners, residents, families, and the surrounding community.</p>
<p data-start="1017" data-end="1227">All responsibilities are carried out in alignment with Otterbein’s mission, values, and guiding principles—supporting a culture where elders and partners thrive together.</p>
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<p data-start="1229" data-end="1422">At Otterbein, you are more than an employee—you are a Partner in Caring, working alongside others to deliver compassionate, person-centered care that honors each resident’s choices and dignity.</p>
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<p><span style="font-size: 18pt;"><strong>Key Responsibilities</strong></span></p>
<h3 data-start="1462" data-end="1508">Health Care & Regulatory Management</h3>
<ul data-start="1509" data-end="2280">
<li data-start="1509" data-end="1652">Ensure the ministry maintains all required licensure, certifications, and regulatory compliance with federal, state, and local requirements</li>
<li data-start="1653" data-end="1732">Maintain current knowledge of healthcare regulations and industry standards</li>
<li data-start="1733" data-end="1816">Build and sustain positive relationships with regulatory agencies and surveyors</li>
<li data-start="1817" data-end="1901">Partner with local healthcare systems to support continuity of care and services</li>
<li data-start="1902" data-end="1995">Oversee the ongoing needs of the Health Center, Assisted Living, and campus care programs</li>
<li data-start="1996" data-end="2102">Maintain visibility and accessibility to residents and families to support engagement and satisfaction</li>
<li data-start="2103" data-end="2187">Ensure corporate compliance standards are implemented, monitored, and maintained</li>
<li data-start="2188" data-end="2280">Maintain awareness of Medicare, reimbursement structures, and their impact on operations</li>
</ul>
<h3 data-start="2287" data-end="2332">Financial & Operational Management</h3>
<ul data-start="2333" data-end="2883">
<li data-start="2333" data-end="2453">Collaborate with the Executive Director and Home Office leadership to develop and manage the annual operating budget</li>
<li data-start="2454" data-end="2556">Monitor financial performance and implement adjustments to achieve operational and financial goals</li>
<li data-start="2557" data-end="2676">Manage key performance indicators including census, payer mix, case mix index (CMI), labor management, and expenses</li>
<li data-start="2677" data-end="2788">Partner with clinical, admissions, and support teams to support occupancy growth and appropriate admissions</li>
<li data-start="2789" data-end="2883">Ensure adherence to financial and operational policies established by Otterbein leadership</li>
</ul>
<h3 data-start="2890" data-end="2932">Leadership & General Management</h3>
<ul data-start="2933" data-end="3834">
<li data-start="2933" data-end="3035">Provide leadership and oversight for daily operations to ensure high-quality services and outcomes</li>
<li data-start="3036" data-end="3140">Hire, coach, mentor, and develop leadership partners, fostering a positive and collaborative culture</li>
<li data-start="3141" data-end="3225">Maintain a strong, communicative work environment that reflects Otterbein values</li>
<li data-start="3226" data-end="3304">Build meaningful relationships with residents, families, and the community</li>
<li data-start="3305" data-end="3387">Maintain an active and visible presence within the community and with partners</li>
<li data-start="3388" data-end="3480">Meet regularly with the Executive Director and provide operational updates and reporting</li>
<li data-start="3481" data-end="3537">Support occupancy and census development initiatives</li>
<li data-start="3538" data-end="3608">Oversee the maintenance of buildings, grounds, and ministry assets</li>
<li data-start="3609" data-end="3711">Represent Otterbein professionally in community relations, outreach, and partnership opportunities</li>
<li data-start="3712" data-end="3834">Promote resident satisfaction, quality outcomes, and overall ministry excellence</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul data-start="167" data-end="866">
<li data-start="167" data-end="283">Current <strong data-start="177" data-end="230">Michigan Nursing Home Administrator (NHA) license</strong> in good standing (issued by the State of Michigan)</li>
<li data-start="284" data-end="423">Bachelor’s degree in Health Administration, Long-Term Care Administration, Business, Gerontology, or related field (Master’s preferred)</li>
<li data-start="424" data-end="501">Minimum of three (3) years of experience in long-term care administration</li>
<li data-start="502" data-end="641">Demonstrated knowledge of <strong data-start="530" data-end="560">Michigan state regulations</strong>, federal CMS requirements, and survey processes for skilled nursing facilities</li>
<li data-start="642" data-end="706">Strong leadership, communication, and decision-making skills</li>
<li data-start="707" data-end="796">Proven ability to manage operations, financial performance, and regulatory compliance</li>
<li data-start="797" data-end="866">Commitment to person-centered care and honoring resident autonomy</li>
</ul>
<p><strong>Apply today to join the Otterbein Jackson as the Licensed Nursing Home Administrator.</strong></p>
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