Senior Lifecycle Specialist, Workers Compensation - USA

<div class="content-intro"><h2><strong>About Remote</strong></h2> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">The position</h2> <p class="font-claude-response-body break-words whitespace-normal">This is an exciting time to join Remote and make a personal difference in the global employment space by joining our Employee Lifecycle team as a Senior Lifecycle Specialist, Workers Compensation Insurance (PEO)</p> <p class="font-claude-response-body break-words whitespace-normal">As a trusted partner to our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it's about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 90+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You're not just part of a team; you're at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.</p> <p class="font-claude-response-body break-words whitespace-normal">Remote is seeking a highly motivated and experienced <strong>Senior Lifecycle Specialist, Workers Compensation Insurance (PEO)</strong> to join our team. This role will focus on developing and maintaining relationships with insurance carriers and state agencies, ensuring compliance with regulatory requirements, and optimizing the client experience. The ideal candidate will have a proven track record in managing workers compensation programs, working with product teams to streamline processes, and ensuring that premium rates remain competitive while maintaining service quality.</p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What you bring</h2> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Experience:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated experience in workers' compensation insurance operations within a US-based PEO environment.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong organizational skills and the ability to manage multiple priorities.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Exposure to vendor management and supporting contract negotiations is a plus.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Skills:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent problem-solving abilities and attention to detail.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong communication skills, both written and verbal.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Practical experience using AI tools to support workers' compensation workflows — for example, streamlining claims documentation and reporting, or assisting with compliance and regulatory monitoring.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort with technology and ability to work effectively in a high intensity, fast-paced, remote work environment.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Other:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work independently and make decisions with guidance from leadership.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Flexibility to adapt to evolving business needs and changes in the regulatory landscape.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent in English; additional languages are a plus.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience working remotely is preferred but not required.</li> </ul> </li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Key Responsibilities</h2> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Carrier Management:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">To support day-to-day operations, build and maintain effective relationships with workers' compensation carriers and state agencies as required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the renewal process for various insurance programs, ensuring timely and accurate submissions and successful negotiations to drive cost efficiencies and competitiveness in the market.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain up-to-date records of insurance policies, certificates of insurance, and related documentation.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Help coordinate carrier performance reviews to ensure service levels and standards are met consistently.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Premium Management:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Work with carriers to ensure competitive premium rates are offered to clients.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor premium costs to identify potential increases and support efforts to stabilize or reduce costs where possible.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in developing approaches to maintain competitive pricing while balancing client needs and profitability.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Client Experience:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with client service and product teams to support smooth delivery of benefits to clients.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide input to help enhance tools and processes that improve the client experience in managing benefits.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Act as a point of contact for complex workers compensation-related issues, ensuring timely communication and resolution.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as a liaison between clients and insurers to help clients navigate workers compensation claims and provide support throughout the entire process.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Compliance &amp; Regulatory Oversight:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Stay informed of state and federal regulations impacting workers compensation administration and ensure compliance across operations.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with all compliance reporting and wage reporting needs for workers compensation across states.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain up-to-date documentation for claims management procedures and records of claims outcomes.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Remote values and Lifecycle goals alignment:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate effectively with cross-functional teams across Remote, ensuring scalability, accuracy and data integrity</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Be an internal and external champion of Remote's values and the Lifecycle team's goal to help employees navigate the employment journey with speed, ease, consistency, responsiveness, and care</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information</li> </ul> </li> </ul> <h2><strong>Practicals</strong></h2> <ul> <li><strong>You'll report to:</strong> Senior Manager, Lifecycle Contract Management and OHS</li> <li><strong>Location</strong>: United States</li> <li><strong>Start date:</strong> As soon as possible</li> </ul> <h2><strong>Application process</strong></h2> <ol> <li>Interview with recruiter</li> <li>Interview with future manager</li> <li>Interview with team members (no managers present)</li> <li>Bar Raiser Interview</li> <li><a href="https://www.notion.so/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b">Prior employment verification check</a>&nbsp;</li> <li>Offer</li> </ol><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Remote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c">Total Rewards philosophy</a> is to ensure fair, unbiased compensation and fair <span class="link-annotation-unknown-block-id-1691622878">equity</span><span class="discussion-level-1 discussion-id-f2a82bc4-09e4-4a71-ad93-755b1d26a690 notion-enable-hover" data-token-index="3"> pay </span>along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.</p> <p>At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.&nbsp; We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.<br><br>Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.<br><br><em data-stringify-type="italic">At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards &amp; People Enablement team on a case by case basis.</em></p></div><div class="title">The annual salary range for this full-time position is</div><div class="pay-range"><span>$92,300</span><span class="divider">&mdash;</span><span>$124,650 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Benefits</strong></h2> <div class="p-rich_text_section"> <div class="p-rich_text_section"> <div class="p-rich_text_section"> <div class="p-rich_text_section"><span style="font-size: 12pt;">Our full benefits &amp; perks are explained in our handbook at&nbsp;<a class="c-link" href="http://remote.com/r/benefits" target="_blank" data-stringify-link="http://remote.com/r/benefits" data-sk="tooltip_parent">remote.com/r/benefits</a>. As a global company, each country works differently, but some benefits/perks are for all Remoters:</span></div> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">work from anywhere</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">flexible paid time off</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">flexible working hours (we are&nbsp;<a class="c-link" href="https://remote.com/async" target="_blank" data-stringify-link="https://www.notion.so/remotecom/Working-Async-at-Remote-80c01cd443ad4c77a8ceaef7c5fba5d0" data-sk="tooltip_parent">async</a>)</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">16 weeks paid parental leave</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">mental health support services</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">stock options</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">learning budget</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">home office budget &amp; IT equipment</span></li> <li style="font-size: 12pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 12pt;">budget for local in-person social events or co-working spaces</span></li> </ul> </div> </div> </div> <h2><strong>How you’ll plan your day (and life)</strong></h2> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href="https://remote.com/async" target="_blank">remote.com/async</a>.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your <strong>life-work balance</strong> is important and you will be encouraged to put yourself and your family first, and fit work around your needs.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If that sounds like something you want, apply now!</span></p> <h2><strong>How to apply</strong></h2> <ol> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Please fill out the form below and upload your CV with a PDF format.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.</strong></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.</span></li> </ol> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.</span></p> <div class="card__StyledCardWrapper-dBKTwi cFeAoi"> <div class="card__CardBody-bvVejm sc-bhEQgl fFUAuO kNqnAr"> <div class="sc-enMWgk bdPkLW sc-dZynEB bzAXKI" data-provides="description_conclusion"> <div class="sc-eOlSkh itA-dtx"> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Please note we accept applications on an ongoing basis.&nbsp;</em></span></p> </div> </div> </div> </div></div>