Logistics Manager

Duties and Responsibilities

• Delivery Team Management 
  • Provide present, hands-on leadership to ensure execution of daily tasks and broader team objectives 
  • Partner with the Regional Sales Operations Manager to manage all aspects of the Delivery Team, including hiring, onboarding, performance management, and HR-related responsibilities 
  • Oversee scheduling, route assignments, and daily task delegation 
  • Train, coach, and develop the Logistics Support Team on company standards, processes, and compliance requirements 
  • Conduct a minimum of one ride-along per employee per quarter to assess performance and provide in-field coaching 
  • Audit field execution of events, brand activations, and pop-ups for quality and compliance 
  • Facilitate regular one-on-one meetings and team huddles with documented recaps 
  • Complete timely employee reviews and development plans 
  • Make recommendations regarding team training, growth, and performance 
• Delivery Operations Oversight 
  • Manage daily delivery operations, ensuring accurate and compliant execution 
  • Collaborate with the Regional Distribution Manager and Director of Sales to ensure appropriate team and fleet sizing 
  • Oversee fleet operations including vehicle maintenance, usage, and safety 
  • Improve routing and dispatch to drive efficiency and expand delivery capacity 
  • Support business growth by scaling logistics operations and transport capabilities 
  • Ensure accurate execution of product deliveries, payment collection, and brand ambassador activities (e.g., merchandising, education, relationship-building, competitor insights) 
  • Oversee cash handling and reconciliation processes in accordance with internal controls 
  • Build and maintain daily schedules for deliveries, payments, EDUs, and events 
  • Maintain relationships with third-party route providers and update relevant parties on route changes 
  • Enforce traffic and safety compliance for all drivers
  • Assist other regional logistics teams as needed during manager absences 
• Account Support 
  • Execute or support product deliveries, payment pickups, and event participation as needed 
  • Maintain and update account intake requirements 
  • Gather and communicate marketplace and account feedback to internal teams 
• Inventory Management 
  • Track and manage SWAG, samples, event inventory, and marketing materials; coordinate delivery and restocking as needed 
  • Ensure event readiness by organizing bins, prepping samples, and maintaining display items 
  • Restock on-site inventory at facilities weekly or as needed 
  • Collaborate with internal departments including Inventory, Distribution, and Facilities 
  • Complete administrative tasks including CRM reporting, mileage and expenses, and internal inventory logs 
  • Ensure compliance with state regulations and internal policies during field activities 
  • Support fulfillment tasks including pick/pack, labeling, sales order processing, staging, and bulk goods movement 
• Additional duties and responsibilities may be assigned based on business needs 

Qualifications

• 3 years of experience directly related to customer-facing responsibilities and account management, preferably in the cannabis, or related industry 
• At least 1 year of supervisory or lead experience 
• Computer Skills: Proficiency in Microsoft office, data analysis, MS Business Central ERP, and Salesforce CRM a plus 
• Active state-issued driver's license and maintained clean driving record 
• Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate) 
• Must be able to effectively communicate in English, both verbally and written 
• Spanish proficiency a plus 
• Must obtain state-required permits, licenses, and certifications 
• ServSafe Food Handler’s Card preferred 
• Willing to submit to a background check, including a motor vehicle report 
• Must be 21 years of age 
• Math Skills: Possess basic mathematical skills: addition, subtraction, multiplication and division 
• Travel Requirements: Driving orders in state territory utilizing company or personal vehicle as needed 
• Overnight stays when needed to support longer routes (lodging and meals covered by company) 

Benefits