Logistics & Order Management Coordinator (12mth FTC)

Key Responsibilities

• Monitor and manage the order process, including scheduling and deliveries.
• Coordinate transportation, inventory management, and distribution.
• Process customer orders from initiation to delivery, ensuring timely and accurate fulfilment.
• Act as the first point of contact for client queries, resolving issues related to orders, scheduling, and compliance.
• Collaborate with sales, finance, and other departments to streamline operations.
• Develop and maintain standard operating procedures for order management.

• Manage stock levels to prevent shortages or overstock, ensuring cost efficiency.
• Track and report inventory updates and dispatch requirements.
• Implement systems to enhance inventory tracking and accuracy.

• Plan and coordinate logistics operations, liaising with customers, internal stakeholders, suppliers, and transportation companies.
• Oversee daily schedules, ensuring timely updates and communication.
• Monitor quality, delivery times, and transport costs, making recommendations for optimization.
• Maintain carrier performance and compliance, handling issues as they arise.
• Negotiate with transport providers to achieve cost-efficient and timely solutions.

• Compile and analyze data on inventory, transportation, and costs.
• Generate weekly and monthly reports for the sales team and leadership.
• Support the development of forecasting tools to predict inventory needs.

Skills, Knowledge and Expertise

• Proven track record in logistics, operations, or a similar role, with experience in inventory management and customer service.
• Highly organized with exceptional attention to detail.
• Strong time-management and prioritization abilities.
• Excellent problem-solving skills and the ability to work on own initiative.
• Strong communication and administrative proficiency.
• Highly proficient in Microsoft Office.
• Demonstrates good judgment and interpersonal skills.
• Thrives in a fast-paced, collaborative environment.
• Proactive and adaptable in addressing challenges and seizing opportunities.

Benefits

• Competitive Salary                                                         
• Discretionary Bonus
• Company Pension Scheme