Loop Operator

Schedule Requirements

• Primary Shifts: Late afternoon/evening (Swing) and Overnight (Graveyard) shifts.
• Days: Regular weekend availability is required.
• Note: Rare daytime shift flexibility may be required occasionally for training or special event coverage.

Responsibilities

• Monitor Operations: Oversee vehicles, drivers, and loading stations to ensure maximum safety, security, and efficiency.
• Emergency Response: Coordinate swift, decisive emergency response actions in the event of an incident.
• Dispatching: Dispatch drivers dynamically to ensure a seamless, world-class experience for our guests.
• Driver Coordination: Manage driver breaks and lunches to maintain customer experience while strictly adhering to driver work-hour limitations.
• Special Projects: Collaborate on a variety of cross-functional projects as the transit system expands.

Basic Qualifications

• High School Diploma or GED.
• Valid United States Driver's License with a satisfactory driving record.
• Ability to pass a Department of Transportation (DOT) mandated drug screening.
• Excellent written and verbal communication abilities.
• Strong problem-solving skills with the ability to work proactively and independently.
• High adaptability and willingness to take on different responsibilities based on company needs.

Preferred Skills & Experience

• Bachelor's degree.
• Proven ability to maintain peak performance and composure under high-pressure or emergency situations.
• Proficiency in Microsoft Office Suite or Google Workspace (creating spreadsheets, documents, and presentations).
• Experience in email-based customer support or dispatch environments.