Low Voltage Technician

Key Responsibilities

• System Installation and Setup
  • Install and configure security systems, including alarms, access control, video surveillance, and intercom systems.
  • Ensure installations meet manufacturer specifications, company standards, and client requirements.
  • Run and terminate cabling (Cat5e, Cat6, coaxial, etc.) as needed for system connectivity.
• System Programming and Configuration
  • Program and customize security systems to meet client-specific needs.
  • Integrate systems with smart home platforms or business networks as required.
• Troubleshooting and Maintenance
  • Diagnose and repair technical issues with security systems promptly.
  • Perform routine system inspections, tests, and maintenance to ensure optimal functionality.
• Customer Service
  • Provide detailed system demonstrations and user training to clients.
  • Address client concerns and resolve issues professionally and efficiently.
  • Offer recommendations for system upgrades or enhancements.
• Compliance and Documentation
  • Ensure all installations comply with local and national electrical and safety codes.
  • Maintain accurate records of installations, repairs, and service calls.
  • Complete required documentation, including service reports and inventory updates.

Skills, Knowledge and Expertise

• Technical Expertise:
  • Strong knowledge of security system components, including alarm systems
  • Familiarity with industry-leading brands
  • Proficiency in network configuration and IP-based systems.
• Experience:
  • Minimum 2-4 years of hands-on experience in security system installation and maintenance.
  • Experience working with residential, commercial, or industrial clients is a plus.
• Certifications (Preferred):
  • Electronic Security Association (ESA) certifications.
  • Network+ or equivalent networking certification.
  • Manufacturer-specific certifications (e.g., Axis Certified Professional, Honeywell Certified Installer).
• Soft Skills:
  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
• Other Requirements:
  • Valid driver’s license and reliable transportation.
  • Must meet company driving and insurability requirements for operating company vehicles
  • Ability to lift up to 50 lbs and work in various environments, including heights and confined spaces.
  • Availability for on-call or emergency service requests as needed.
  • Willing to undergo pre-employment background and drug screen

Benefits

• Competitive Pay: Earn a strong hourly wage with opportunities for commissions and bonuses
• Paid Time Off: Enjoy 8 paid holidays and accrue additional PTO for a healthy work-life balance
• Take-Home Vehicle: Company-provided vehicle for work and convenience
• Cutting-Edge Technology: Work with the latest tools and technology in the field
• Professional Development: Access comprehensive training in electrical skills, customer-focused sales, and leadership development to support your career growth
• Comprehensive Benefits: Health, dental, and vision insurance, plus a 401(k) with company match.