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Luxury Travel Manager
FlyFlat
WorldwideRemote2mo ago
About the role
<p></p>
<p><strong>Job Title: Luxury Travel Manager</strong></p>
<p><strong>(Remote Opportunity - to cover CET)</strong></p>
<p><strong>Company Overview:</strong> Flyflat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often at 30–80% less than the retail price. We combine proprietary booking methods with a 24/7 white-glove concierge service, making it incredibly easy for clients and their teams to manage all of their premium travel needs without friction.</p>
<p>We’ve grown from a team of 12 to 78 in just over a year, 5x’ed our revenue year-over-year, and just raised an oversubscribed round with Bessemer Venture Partners leading. <strong>Our mission is to save our customers time and money every step of the way from booking to coming home</strong></p>
<p><strong> </strong></p>
<p><strong>Introduction: </strong>FlyFlat is hiring top-performing Luxury Travel Advisors who will serve as the company pillars of their time zones—owning client relationships, closing high-value sales, and acting as the trusted voice in all travel matters. This is a high-impact, client-facing role perfect for ambitious, service-minded individuals who thrive in fast-paced, detail-driven environments.</p>
<p>You’ll be the go-to person for our clients’ luxury air travel needs, with the support of a best-in-class, n-house, 24-hour team. Whether supporting a Fortune 500 exec, a VC firm’s partner, or a seasoned world traveler, you’ll ensure every step of their journey is seamless, efficient, and elevated.</p>
<p> </p>
<p><strong>Responsibilities:</strong></p>
<p><strong>Client Relationship Management</strong></p>
<ul>
<li>Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.</li>
<li>Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.</li>
<li>Maintain and grow client relationships by re-engaging past clients and following up on new leads.</li>
<li>Be the emergency contact for clients when needed, especially for time-sensitive travel matters.</li>
</ul>
<p><strong>Sales and Strategy Execution</strong></p>
<ul>
<li>Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.</li>
<li>Collaborate with internal concierge and operations teams to deliver seamless service.</li>
<li>Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Have 3+ years of experience in luxury service or selling high-ticket items</li>
<li>Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.</li>
<li>Outstanding communication skills—warm, clear, persuasive across email, text, and voice.</li>
<li>Ownership mindset: proactive, solution-oriented, and results-driven.</li>
<li>High integrity and discretion—you’ll manage sensitive and high-value transactions.</li>
</ul>
<p><strong>Preferred</strong></p>
<ul>
<li>Experience with GDS systems (Sabre or Amadeus)</li>
<li>A <strong data-stringify-type="bold">solo advisor</strong> who owns a boutique agency but is <strong data-stringify-type="bold">willing to step into an employee role</strong></li>
<li>Existing book of business or agency partnerships (with bonus earning structures available).</li>
<li>Strong partnerships with air consolidators and luxury hotel brands.</li>
<li>Background in HNW service, concierge teams, or early-stage startups.</li>
</ul>
<p><strong> </strong></p>
<p><strong>Conclusion: </strong>Joining FlyFlat as a Luxury Travel Manager gives you the chance to be at the forefront of luxury travel innovation. With a supportive team, elite clientele, and uncapped earnings potential, this role is perfect for someone ready to take full ownership of their client relationships and deliver exceptional experiences at scale.</p>
<p>If you’re driven, client-obsessed, and ready to help shape the future of premium travel, we’d love to hear from you.</p>
<p><strong>Compensation and Employment Details:</strong></p>
<ul>
<li>Experience with GDS systems (Sabre or Amadeus)</li>
<li>Work Environment: Remote-First, CET timezone coverage</li>
<li>Base Salary: $48,000–$62,000 (depending on experience)</li>
<li>Total Compensation (OTE): $110,000+</li>
<li>Commissions: Uncapped earnings after earning back draw against base salary.</li>
<li>Additional bonuses tied to client retention, referral generation, and margin optimization</li>
</ul>
<p><strong> </strong></p>
<p><strong>We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.</strong></p>
<p></p>
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