Mailroom Associate

<p data-start="83" data-end="410">SPS is seeking a professional and customer-focused&nbsp;<strong data-start="134" data-end="156">Mailroom Associate</strong> to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support.</p> <p data-start="412" data-end="552">This position will also be cross-trained in front of office, print/copy services, or similar office services to support broader business service center operations.</p> <p data-start="412" data-end="552"><strong>Main Functions:</strong></p> <p data-start="412" data-end="552">&nbsp;</p> <ul> <li><em>Mail Processing and Distribution:&nbsp;</em>The core responsibility is receiving, sorting, and delivering incoming mail and packages throughout the organization, as well as preparing outgoing mail for pickup by carriers such as <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">United States Postal Service</span></span>, <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">FedEx</span></span>, and <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">UPS</span></span>.</li> <li><em>Shipping and Receiving Operations:</em> Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed.</li> <li><em>Customer Service and Administrative Support:</em>&nbsp;The mailroom serves as an internal service center, requiring strong customer service and attention to detail.</li> </ul> <p data-start="412" data-end="552">&nbsp;</p> <p data-start="412" data-end="552"><strong>Duties and Responsibilities:</strong></p> <ul data-start="572" data-end="1240"> <li data-section-id="9vzxwf" data-start="572" data-end="636">Process and distribute incoming and outgoing mail and packages</li> <li data-section-id="lpa5co" data-start="637" data-end="721">Support shipping, receiving, courier coordination, and package tracking activities</li> <li data-section-id="1ox9eim" data-start="722" data-end="801">Operate mailroom equipment including postage, sorting, and inserting machines</li> <li data-section-id="1j7q699" data-start="802" data-end="871">Provide excellent customer service to employees and client contacts</li> <li data-section-id="fvrst" data-start="872" data-end="940">Maintain organized mailroom and business service center operations</li> <li data-section-id="1drju7p" data-start="941" data-end="993">Monitor and replenish office and mailroom supplies</li> <li data-section-id="1ibjvux" data-start="994" data-end="1098">Assist with document production, printing, scanning, binding, and other reprographics support services</li> <li data-section-id="eeipq9" data-start="1099" data-end="1181">Cross-train within business operations as business needs require</li> <li data-section-id="1x3x15f" data-start="1182" data-end="1240">Support additional office services functions as assigned</li> </ul> <p><strong>Qualifications:</strong></p> <ul data-start="572" data-end="1240"> <li data-section-id="pkk5rt" data-start="1260" data-end="1321">Minimum <strong data-start="1270" data-end="1321">1 year of previous mailroom experience required</strong></li> <li data-section-id="1bhjsdm" data-start="1322" data-end="1405">Willingness to be cross-trained in reprographics/copy-print services required</li> <li data-section-id="ak7ctn" data-start="1406" data-end="1456">Strong customer service and communication skills</li> <li data-section-id="sdm6ek" data-start="1457" data-end="1526">Ability to manage multiple priorities in a professional environment</li> <li data-section-id="17xto6n" data-start="1527" data-end="1585">Basic computer and office equipment experience preferred</li> <li data-section-id="9fg6d4" data-start="1586" data-end="1630">High School Diploma or equivalent required</li> </ul> <h2 data-section-id="1xt9vr0" data-start="1632" data-end="1656">Physical Requirements</h2> <p data-start="1657" data-end="2059">This position may require moving throughout the workplace, operating office and production equipment, and occasionally moving mail, packages, or office materials with or without reasonable accommodation. Employees must be able to communicate effectively and perform tasks requiring attention to detail. SPS is committed to providing reasonable accommodations to qualified individuals with disabilities.</p> <p><em>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</em></p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif;"><strong>WHAT WE OFFER</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Benefit Offerings:&nbsp;</strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span> <ul> <li style="font-family: helvetica, arial, sans-serif;">Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li> </ul> </li> </ul> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">About SPS</span></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. I</span><span class="ignore-global-css">n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. </span><span class="ignore-global-css"><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span class="ignore-global-css">At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span class="ignore-global-css"><strong>SPS provides equal employment opportunities (EEO) to all employees</strong> and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.</span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><em>Colorado only:</em><strong> </strong>We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span data-teams="true"><strong>To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews.&nbsp;</strong></span></span><span class="ignore-global-css"><span data-teams="true"><strong>SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.</strong></span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span data-teams="true"><strong>SPS offers reasonable accommodations</strong> in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.</span></span></p> <p class="ignore-global-css"><strong><span class="ignore-global-css"><span class="ignore-global-css">To view our privacy policy, click on the link below:&nbsp;</span></span></strong><a href="https://www.spsglobal.com/en/data-privacy-other" target="_blank">Data Privacy Statement</a></p> <p><strong>Acknowledgement Section: </strong>By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.</p> <p>&nbsp;</p></div>