Senior Manager, Audio Visual, SNFL

• 
  A reasonably attainable set of standards in the areas of audio, lighting, and video technology
• Determine audiovisual requirements, to ensure staffing and equipment needs are met
• Onsite setup and operation of audio visual equipment in coordination with AV Vendors. AV technologies remotely for virtual programming
• Inform and consult on audiovisual needs throughout the Manhattan, Staten Island, and Bronx library branches
• AV-related service and maintenance contracts
• Room reservation and related support at SNFL

• Other teams and departments about AV production and best practices

• To understand Project Management best practices and tools
• To keep up to date with advances in the field
• The core roles and responsibilities that the AV team contributes to the operation of the Public Programs team and NYPL as an institution

• Best practices around AV production and protocols to lower expenses and utilize resources
• All aspects of the event experience at NYPL for audience and participants
• Programmatic experience through lighting and other resources
• Information/data gathering and sharing

• Learn Stage and Room Management responsibilities
• Help create AV protocol documentation for part-time technicians
• Plan for ongoing support and expansion of programmatic activities at SNFL

• Help ensure part-time technicians learn and understand library policies, institutional and team goals 
• Work to create more efficient workflows for the various event rooms and more effectively communicate with our cross-functional team colleagues

• Implement Stage Management responsibilities
• Implement new managerial responsibilities with part-time technicians by participating in conducting regular feedback sessions, professional development, and resolving conflict
• Tackle complex issues with innovation and creative problem solving for stakeholder alignment

• Manage AV equipment inventory, contracts, and scheduled maintenance
• Support branch and program staff. Answers SNFL-related tickets from staff who need A/V assistance or advice
• Train, manage, and schedule a team of full-and part-time AV technicians 
• Train, manage, and schedule a team of hourly computer technology aides
• Coordinate with colleagues on live event production logistics
• Organize, schedule, and track accessibility services for programs. Works with captioners, ASL interpreters, and other forms of accessibility
• Make decisions related to production needs in coordination with the Facilities Department and Security teams 
• Engage with cross-functional teams and Senior Leadership
• Participate in the hiring process related to new AV and technology roles. Includes interviewing and decision making for procurement of new team members
• Manage SNFL room reservations
• Provide expert AV consultation to branch staff across NYPL 
• Production manager administrative responsibilities include planning, executing, and distributing work orders and production schedules and other event day specific production documentation
• Participate in information-gathering and decision-making around AV (in particular video) considering industry best practices while operating in an environment of limited resources and possibly conflicting needs and goals
• Perform other related duties as necessary

Required Education, Experience & Skills

• 3-5 years management/supervisory experience
• 7-10 years working professionally in audio visual settings and event productions in a fast paced environment, with meticulous attention to detail and superior organizational skills
• Experience with directing, and setting up video and audio for live stream broadcasting/recording of live events and meetings, both in person and remotely
• Experience with audio and video editing software, primarily Adobe Creative Cloud
• Experience with focusing professional lighting fixtures for stage lighting

• Audio engineering for live events at front of house, Including operating and configuring wireless mics, wiring sound systems and stages for: discussions, panels, speeches, meetings, readings, film/video screenings and presentations, music and live performance
• Proficient with software such as PowerPoint, Keynote, Zoom, Google Meets, YouTube, OBS, and similar presentation and meeting applications
• Knowledge of industry standard AV equipment, software, and tools
• Listens and communicates well, seeks mutual understanding, and welcomes the sharing of information fully
• Excellent computer skills, including proficiency in MS Office Suite and Google Suite
• Manage multiple demands, shifting priorities and rapid change. Adapts strategies and tactics to fit fluid circumstances

More...

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

• Public Library

• Lifting up to 25 lbs. required
• Occasionally climb ladders

• 35 hours per week onsite
• To be scheduled during branch hours
• Evenings and weekends as required
• Schedule subject to change