Manager, Contact Center Operations
Valsoft Corporation
- Employment
- Full-time
About the role
The Manager of our Contact Center Operations plans and implements call center strategies and operations, improving systems and processes, new project development, assisting in and developing policies and procedures to meet specific goals, managing staff, and overseeing daily operations and staffing within our business development center. This role also focuses on problem solving, account relations, coaching and mentoring to ensure teams and individuals are meeting their production and servi…
Read the full description on the original posting.
Perks & benefits
- Pension Matching
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