Manager, Customer Information Maintenance
Dah Sing Bank
About the role
Main Responsibilities Lead daily operations for credit card application intake, verification, approval routing and fraud detection via document checking to ensure accuracy and turnaround time targets Ensure full adherence to HKMA, AML/CFT, and internal credit policies Supervise, coach, and develop a team (including driving performance and staff engagement) Identify workflow gaps, implement automation opportunities, and enhance straight-through processing Monitor KPIs, turnaround times and error …
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