Senior Manager - Engineering

Key Responsibilities

• Recruit, develop, and manage individual roles and people leaders across engineering, QA, product ownership, and support 
• Build high performing squads in Pune with strong delivery discipline and clear engineering career pathways 
• Ensure all squads deliver consistently against workflows provided by UK based Directors of Product, Delivery, QA, and Support and Onboarding. 
• Shape and evolve the dual reporting model as the India organisation grows in size and maturity Create a high trust, high performance, psychologically safe culture grounded in servant leadership and stoic principles 

• Provide technical direction and guidance to global colleagues including teams based in the UK and US.
• Work closely with Director of Engineering and Architecture to set consistent engineering standards, coding practices, architectural approaches, and quality expectations across all C&T squads regardless of location.
• Ensure engineering excellence across cloud engineering, enterprise SaaS, insurance technology, and other regulated software domains.
• Provide hands on technical insight when required, while operating primarily as a senior leader
• Embed modern engineering practices influenced by AI including AI supported development workflows, automation, and engineering efficiency improvements.

• Position Pune as the global Centre of Excellence for AI oriented engineering within C&T 
• Lead the adoption of AI enhanced tools, processes, and engineering methods across all squads 
• Manage AI focused engineers and specialists, ensuring safe, effective, and value driven use of AI within engineering processes 

• Act as a named technical authority for presales opportunities globally 
• Represent C&T engineering in client conversations to explain the art of the possible from a technical and architectural perspective 
• Support presales colleagues based in the UK, US, and other regions with solution shaping, feasibility analysis, and technical narratives 

• Operate as a senior member of the C&T leadership team contributing to strategy, planning, and decision making 
• Work closely with UK based peers to align priorities and ensure consistent global engineering execution 
• Promote a culture of empathy, accountability, continuous improvement, and shared ownership across India and global teams  

Skills, Knowledge and Expertise

Technical

• Deep engineering background with proven experience in hands on software development earlier in career
• Strong awareness of cloud engineering, enterprise SaaS platforms, security standards, scalable architectures, and quality engineering
• Experience working with technology stacks used in large scale B2B software delivery
• Experience managing or guiding architects and senior engineers

AI

• Strong understanding of how AI transforms engineering workflows, team structures, and software lifecycle practices
• Experience managing AI practitioners, AI adoption readiness, or AI augmented engineering environments
• Not required to be an AI engineer, but must be highly AI fluent and deeply aligned with AI driven engineering evolution

Leadership

• Proven ability to build and scale engineering organisations including leadership of people leaders
• Comfortable managing India based teams while influencing colleagues globally
• Experience working in matrixed environments with dual reporting or distributed authority models
• Ability to coach, mentor, and grow talent at multiple levels of seniority

• Establish Pune as the primary engineering hub for C&T with expanding capacity across engineering, QA, product ownership, support, and architecture
• Scale the Centre of Excellence for AI oriented engineering to accelerate product innovation, delivery speed, and quality