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Manager, Global Payroll
Index Exchange
Kitchener-WaterlooHybrid1mo ago
- Employment
- Full-time
About the role
- Own end-to-end payroll operations across multiple regions (EMEA, APAC, North America)
- Oversee payroll processing through external vendors, ensuring accuracy and timeliness
- Review and approve payroll outputs, validating calculations and resolving discrepancies
- Ensure compliance with local statutory requirements, filings, and reporting obligations
- Lead year-end payroll activities and regulatory reporting
- Partner with Finance to ensure accurate payroll accounting and alignment to general ledger (GL) reporting
- Review and validate payroll journals, accruals, and postings across all regions
- Perform and/or oversee payroll reconciliations including net pay, taxes, benefits, and statutory balances
- Support month-end and year-end close processes related to payroll
- Investigate and resolve payroll variances in partnership with Finance and vendors
- Ensure payroll data integrity supports accurate financial reporting and forecasting
- Act as the primary owner of global payroll vendor relationships
- Drive accountability with vendors on timelines, accuracy, and service delivery
- Partner with Finance on payroll funding, approvals, and reconciliation
- Collaborate with People Operations to ensure accurate employee data and transactions
- Establish and maintain strong payroll controls and audit processes
- Ensure all payroll changes are supported by approved workflows and documentation
- Support internal and external audits, including documentation and variance analysis
- Monitor payroll risks and implement mitigation strategies
- Identify and implement process improvements to increase efficiency and reduce risk
- Support ongoing Dayforce payroll optimization and configuration
- Standardize global payroll processes while respecting local requirements
- Build and maintain documentation for payroll processes and controls
- Serve as the subject matter expert for global payroll across the organization
- Provide guidance and support to People Operations team members involved in payroll inputs
- Drive accountability and clarity across payroll workflows and responsibilities
- 5–8+ years of global payroll experience, including multi-country payroll oversight
- Strong experience managing external payroll vendors across multiple regions
- Deep understanding of payroll compliance and statutory requirements
- Experience with Dayforce or similar global payroll systems
- Strong understanding of payroll controls, audits, and risk management
- Ability to operate independently and take ownership in a fast-paced environment
- Strong communication and stakeholder management skills
- Experience supporting EMEA and APAC payrolls
- Experience working through payroll transformations or system implementations
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Perks & benefits
- Vision Insurance
- Paid Time Off
- Pension Matching
- Equity Compensation
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