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About the role
<div class="content-intro"><p><span style="color: rgb(7, 1, 84);"><strong><span class="TextRun SCXW237594961 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW237594961 BCX0">Are you ready to make an impact?</span></span></strong></span></p></div><p><span data-contrast="auto">West Monroe is currently seeking a </span><strong><span data-contrast="auto">Manager</span></strong><span data-contrast="auto"> with Insurance and Consulting experience to join our Chicago office.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Our Insurance practice is a growing team focused on business and technology projects that transform brokers and carriers and help them adapt to evolving market demands. We assist our clients by developing operating models and cost optimization strategies, while implementing technology platforms, data and analytics solutions, automation capabilities, and supporting the related organizational change. The role will involve applying deep industry knowledge and consulting experience to tailor solutions that help our clients gain a competitive advantage in their markets.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a Manager, you will lead client engagements, mentor consulting teams, contribute to business development efforts, and help shape the growth of West Monroe’s Insurance practice. You will work closely with business and technology executives to solve critical challenges across customer engagement, technology modernization, operations transformation, data and analytics, and AI-enabled business capabilities.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Responsibilities</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></strong></p>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 3">Client Delivery</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Lead business and technology transformation initiatives for insurance carriers and brokerages </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Serve as a trusted advisor to client executives, helping define and implement strategies that drive operational efficiency, growth, and business value </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Facilitate client workshops focused on the future state of the insurance industry, operating models, business processes, and technology solutions </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Partner with clients to design and implement customer engagement, technology modernization, automation, and analytics solutions </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Understand how carriers and brokers leverage data as a strategic asset to improve risk management, reduce losses, and increase enterprise value </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Identify opportunities to leverage automation and AI within claims, contact centers, and other operational functions to improve efficiency and reduce administrative costs </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Develop executive-level communications, presentations, recommendations, and deliverables that support decision-making and drive project outcomes </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations while exercising sound judgment in evaluating outputs </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Apply AI technologies, including generative AI, automation tools, and advanced analytics capabilities, to improve delivery effectiveness and client outcomes </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 3">Project Management</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Lead multiple client engagements with responsibility for overall project success, quality, budget, and team performance </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Develop project approaches, work plans, implementation roadmaps, risk assessments, and pricing estimates </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Manage project risks, dependencies, and stakeholder communications across business and technology teams </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Work closely with engagement leadership and client stakeholders to ensure successful delivery and adoption of solutions </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Build and lead high-performing project teams composed of West Monroe consultants and client personnel </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Translate business needs and requirements into actionable project plans, requirements, solution designs, and implementation activities </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 3">People Leadership</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Lead, coach, and mentor consultants and senior consultants through active performance management, professional development, and career coaching </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Foster a collaborative, inclusive, and high-performing team environment </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Support recruiting, onboarding, and talent development efforts within the Insurance practice </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 3">Business and Practice Development</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Participate in business development activities, including opportunity identification, proposal development, and client presentations </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Contribute to the growth of the Insurance practice through thought leadership, methodology development, and market-facing initiatives </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Help expand client relationships and identify opportunities for additional value creation </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Qualifications</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Bachelor’s degree or equivalent experience required </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Prior consulting experience with at least 1+ year at the Manager level </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">6+ years of consulting and/or insurance industry experience working directly with external clients </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Strong understanding of the insurance value chain across carriers and brokerages </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Demonstrated experience leading business transformation, technology modernization, customer relationship strategies, operations transformation, or data and analytics initiatives </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience managing project teams, workstreams, budgets, and client relationships </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Ability to manage multiple priorities efficiently, display sound judgment, and work productively in a fast-paced, team-oriented environment </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Strong leadership, organizational, interpersonal, written, and verbal communication skills </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience developing work plans, project scopes, pricing estimates, and executive-level deliverables </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Strong presentation and business development skills with the ability to influence client stakeholders, including executive leadership </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience working in collaborative team environments and leading large-scale initiatives </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Willingness to travel 30–50% </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">A commitment to inclusion and diversity, and openness to new ideas and perspectives</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":2,"335559685":557,"335559731":0,"335559737":0,"335562764":2,"335562765":1,"335562766":4,"335562767":0,"335562768":4,"335562769":8.81}"><span data-usefontface="false" data-contrast="none">Based on pay transparency guidelines, the salary range for this role can </span><span data-usefontface="false" data-contrast="none">vary based on your proximity to one of our West Monroe offices (see </span><span data-usefontface="false" data-contrast="none">table below). Information on our competitive total rewards package, </span><span data-usefontface="false" data-contrast="none">including our bonus structure and benefits is </span><a href="https://www.westmonroe.com/careers/benefits"><span data-usefontface="false" data-contrast="none">here</span></a><span data-usefontface="false" data-contrast="none">. Individual salaries are </span><span data-usefontface="false" data-contrast="none">determined by evaluating a variety of factors including geography, </span><span data-usefontface="false" data-contrast="none">experience, skills, education, and internal equity.<br><br></span><span data-usefontface="true" data-contrast="none">Employees (and their families) are covered by medical, dental, vision, and basic </span><span data-usefontface="true" data-contrast="none">life insurance. Employees are able to enroll in our company’s 401k plan, </span><span data-usefontface="true" data-contrast="none">purchase shares from our employee stock ownership program and be eligible to </span><span data-usefontface="true" data-contrast="none">receive annual bonuses. Employees will also receive unlimited flexible time off </span><span data-usefontface="true" data-contrast="none">and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental </span><span data-usefontface="true" data-contrast="none">leave will also be available upon hire date. </span></p></div><div class="title">Seattle or Washington, D.C.</div><div class="pay-range"><span>$162,000</span><span class="divider">—</span><span>$190,600 USD</span></div></div><div class="pay-input"><div class="title">Los Angeles</div><div class="pay-range"><span>$169,700</span><span class="divider">—</span><span>$199,700 USD</span></div></div><div class="pay-input"><div class="title">New York City or San Francisco</div><div class="pay-range"><span>$177,400</span><span class="divider">—</span><span>$208,700 USD</span></div></div><div class="pay-input"><div class="title">A location not listed above</div><div class="pay-range"><span>$154,300</span><span class="divider">—</span><span>$181,500 USD</span></div></div></div><div class="content-conclusion"><p> </p>
<h3><span style="color: rgb(7, 1, 84);">Other consultancies talk at you.</span><br><span style="color: rgb(7, 1, 84);">At West Monroe, we work with you.</span></h3>
<p><span style="color: rgb(7, 1, 84);">We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.</span></p>
<p><span style="color: rgb(7, 1, 84);">The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.</span></p>
<p><span style="color: rgb(7, 1, 84);">At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.</span></p>
<p><span style="color: rgb(7, 1, 84);">You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.</span></p>
<p> </p>
<p><span style="color: rgb(7, 1, 84);"><strong><span data-contrast="auto">West Monroe</span></strong><strong><span data-contrast="auto"> </span></strong><strong><span data-contrast="auto">is an Equal Employment Opportunity Employer </span></strong> </span><br><span style="color: rgb(7, 1, 84);"><span data-contrast="auto">We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit </span><a style="color: rgb(7, 1, 84);" href="http://www.westmonroe.com/inclusion"><span data-contrast="none">www.westmonroe.com/inclusion</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to <a href="mailto:recruiting@westmonroe.com">recruiting@westmonroe.com</a>.</span></span></p>
<p><span style="color: rgb(7, 1, 84);"><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">Please review our <a href="https://www.westmonroe.com/ai-use-policy" target="_blank">current policy regarding use of generative artificial intelligence during the application process</a>.</span></span></p>
<p><span style="color: rgb(7, 1, 84);"><span data-contrast="auto">If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked </span><a style="color: rgb(7, 1, 84);" href="https://www.westmonroe.com/privacy-policy/applicant-ccpa"><span data-contrast="none">here</span></a><span data-contrast="auto">. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p></div>
Perks & benefits
- 401k
- Unlimited Vacation
- Paid Time Off
- Equity Compensation
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