Senior Manager, Operations Analyst

Key Responsibilities

• Assist with the preparation of monthly business close process and reporting
• Partner with Operation and Logistics for expense analysis and control
• Ensure appropriate budget variances are captured as needed. Identify and communicate all risks and opportunities
• Collaborate with FP&A and Accounting teams to develop and maintain robust financial reporting mechanisms, including KPIs, budget analysis, monthly warehouse and transportation spend analysis, and contractual spend commitment tracking
• Partner with the Tech department to facilitate the development of Operations reports in NetSuite
• Collaborate with the Data Analytics team to ensure the database is updated with relevant operational data points and leverage the data to generate actionable insights in MBR/QBR reporting
• Analyze shipping cost and performance metrics to identify opportunities for savings and operational efficiencies
• Identify positive and negative trends, develop suggestions to drive support or countermeasure action
• Develop and implement strategies to optimize inventory positioning in the 3PL network
• Present findings and recommendations to upper management on the implementation of operational improvements
• Ability to learn, apply, and implement new reporting, analytics, and automation technologies
• Create KPIs and dash-boarding to drive business decisions by analytics. Implement exception management to focus on problem resolution for key inefficient drivers
• Ensures accuracy and integrity for reporting
• Performs other duties as assigned

Skills, Knowledge & Expertise

• Minimum of bachelor’s degree in business administration, Supply Chain management, Finance, Economics, Data Analytics, or a related field
• A minimum of 5 years’ experience in operations and data analytics
• Excellent analytical skills coupled with strong problem-solving, project management, and presentation skills
• Experience working with 3PL providers and conducting cost analyzation/management
• Excellent verbal and written communication skills and ability to effectively communicate about complex issues with upper management
• Ability to make strategic recommendations based on data and best practices
• Advanced expertise using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and BI tools (Looker, Tableau, Sisense, Mode Analytics, Power BI). Knowledge of SQL, Python, or ERP/WMS systems is highly desirable

Job Benefits

• Up to 100% Company Paid Healthcare (medical, dental, vision)
• Kind Body Fertility Benefits 
• 401(k) savings plan with up to 4% match
• Unlimited PTO 
• Full Access to LinkedIn learning
• Employee Discounts 

• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways 
• Annual Holiday Party
• Annual Summer Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages