Manager, Recovery Support Specialist (FT)

Connections Health Solutions

Kirkland4w ago

About the role

<div style="text-align: left;">We’re not just behavioral health people—we’re crisis people.</div> <div> </div> <div>Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.  </div> <div> </div> <div>Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.  </div> <div> </div> <div>Our values shape our decisions, define our culture, and foster continuous learning and growth.  </div> <div> </div> <div>We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. </div> <div> </div> <div>We are on a mission to change the face of behavioral health. Help us save lives and make a difference. </div> <div> </div> What You'll Do:   The Manager, Recovery Support Specialist is responsible for the overall direction and guidance of the Recovery Support Specialist (RSS) staff.  This position supervises employees and participates in the selection, orientation, counseling, and evaluation of RSS staff.   <ul> <li>Directs, supervises, and evaluates work of Recovery Support Specialist staff.</li> <li>Hires and develops new employees and conducts performance reviews. Motivates and mentors' staff to achieve department and company goals.  </li> <li>Provides clinical supervision and oversees the quality of care.  Ensures that Recovery Support Specialist staff are in compliance with Joint Commission Standards, training, and medical testing. </li> <li>Performs duties of a Recovery Support Specialist to help fill schedule as needed to ensure coverage. Ensures that staff have the necessary resources and training to provide successful individual care. </li> <li>Facilitates quality through chart audits as required for paraprofessional status. </li> <li>Works to lessen the instance of seclusion and restraint by building therapeutic alliance and exercising trauma informed care. </li> <li>Collaborates with leadership team to oversee the quality of care. Explores new projects and/or revenue sources for department and completes as assigned. </li> <li>Performs all other duties as assigned.</li> </ul> What You'll Bring: <ul> <li>High School Diploma or equivalent </li> <li>6 years of peer specialist or related experience </li> <li>Certified Peer Counselor (CPC) through the Health Care Authority’s Division of Behavioral Health and Recovery </li> <li>2 years of managerial experience </li> <li>Knowledge of multiple peer modalities (principles of recovery, WHAM, WRAP, etc.) </li> <li>Knowledge of Trauma Informed Care Philosophy </li> <li>Must be able to perform Safe Clinch restraint techniques</li> <li>Must be able to obtain a Food Handlers Card for the State of Washington (BHS/RSS positions)</li> <li>The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment</li> <li>Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Physical Requirements <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Lift, push, pull, or carry up to 50 lbs. occasionally</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Tolerate prolonged walking, standing, and observation in a fast-paced environment</li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Work with individuals who may exhibit agitation, aggression, or unpredictable behavior</li> </ul> </li> </ul> It would be great if you had: <ul> <li>Personal experience in recovery from mental illness and/or substance use/addiction </li> <li>Previous multi-entity healthcare system experience </li> <li>Knowledge of the Washington State behavioral health system principles</li> <li>Completion of specialized peer certifications (WHAM, ASIST, etc.) </li> </ul> What We Offer:   Full-time only: <ul> <li>Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity</li> <li>CHS pays for Basic Life, AD&D, Short and Long-Term Disability</li> <li>Voluntary Life insurance option for employees and their families</li> <li>Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)</li> <li>Flexible Spending Accounts (health care and dependent care)</li> <li>401k company match after 6 months (50% of deferrals up to 6% of compensation)</li> <li>Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays</li> <li>Company‑paid parental leave available to eligible employees</li> </ul> All employees (Pool, Part-time and Full-time): <ul> <li>Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support</li> <li>After 90 days, you are auto enrolled in the 401k Plan </li> </ul> Connections Health Solutions is proud to be a Second Chance Employer.   #INDWA<div class="content-pay-transparency"><div class="pay-input"><div class="description">Actual compensation is based on relevant experience, education, internal equity, and budget.</div><div class="title">Kirkland, Washington Pay Range</div><div class="pay-range">$84,065—$89,444 USD</div></div></div><div class="content-conclusion"> <h2>EEO Statement</h2> Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.  </div>

Perks & benefits

401k
Medical Insurance
Paid Time Off
Pension Matching
Equity Compensation

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