Manager Regional Operations (m/f/d)

<p style="line-height: 1.4;"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW135177816 BCX0">At Flix, we offer a dynamic work environment with competitive pay, </span><span class="NormalTextRun SCXW135177816 BCX0">strong growth</span><span class="NormalTextRun SCXW135177816 BCX0"> opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.&nbsp;</span></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW135177816 BCX0"><span class="TextRun SCXW221661222 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW221661222 BCX0">We're</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;looking for a motivated and driven&nbsp;</span></span><span class="TextRun SCXW221661222 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW221661222 BCX0">Senior&nbsp;</span><span class="NormalTextRun SCXW221661222 BCX0">Regional Operations Manager</span></span><span class="TextRun SCXW221661222 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;(m/f/d)</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;You will be working in a</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;rapidly&nbsp;</span><span class="NormalTextRun SCXW221661222 BCX0">scaling-up environment</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;and&nbsp;</span><span class="NormalTextRun SCXW221661222 BCX0">being&nbsp;</span><span class="NormalTextRun SCXW221661222 BCX0">responsible for</span><span class="NormalTextRun SCXW221661222 BCX0">&nbsp;managing operational topics concerning Flixbus’ bus partners&nbsp;</span><span class="NormalTextRun SCXW221661222 BCX0">in Chile.</span></span></span></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW135177816 BCX0"><span class="TextRun SCXW100402266 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW100402266 BCX0">This role will be based in&nbsp;</span></span><span class="TextRun SCXW100402266 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW100402266 BCX0">Santiago de Chile</span></span><span class="TextRun SCXW100402266 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW100402266 BCX0">&nbsp;under a hybrid working model.</span></span><span class="EOP SCXW100402266 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}">&nbsp;</span></span></span></p> <p><span style="font-size: 24pt;"><strong data-renderer-mark="true">About the Role</strong></span></p> <ul> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0">Build</span><span class="NormalTextRun SCXW148555414 BCX0">,&nbsp;</span><span class="NormalTextRun SCXW148555414 BCX0">maintain</span><span class="NormalTextRun SCXW148555414 BCX0">, and develop long-lasting&nbsp;</span><span class="NormalTextRun SCXW148555414 BCX0">relationships</span><span class="NormalTextRun SCXW148555414 BCX0">&nbsp;with bus partners</span><span class="NormalTextRun SCXW148555414 BCX0">&nbsp;&amp; bus stations</span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="NormalTextRun SCXW223461259 BCX0">Manage day-to-day interactions with our&nbsp;</span><span class="NormalTextRun SCXW223461259 BCX0">bus&nbsp;</span><span class="NormalTextRun SCXW223461259 BCX0">operators to ensure there is no disruption</span></span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="TextRun SCXW248169708 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW248169708 BCX0">Monitor operators</span><span class="NormalTextRun SCXW248169708 BCX0">’</span><span class="NormalTextRun SCXW248169708 BCX0">&nbsp;adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.</span></span><span class="EOP SCXW248169708 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="TextRun SCXW98868824 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW98868824 BCX0">Ensure compliance with Flixbus procedures and protocols</span></span><span class="EOP SCXW98868824 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="TextRun SCXW95006702 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW95006702 BCX0">Monitor and&nbsp;</span><span class="NormalTextRun SCXW95006702 BCX0">analyse</span><span class="NormalTextRun SCXW95006702 BCX0">&nbsp;KPIs to&nbsp;</span><span class="NormalTextRun SCXW95006702 BCX0">identify</span><span class="NormalTextRun SCXW95006702 BCX0">&nbsp;areas for improvement, providing actionable recommendations to enhance partner performance and service quality</span></span><span class="EOP SCXW95006702 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="TextRun SCXW10307331 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW10307331 BCX0">Work cooperatively with our operators to ensure that their information on our platform is updated</span><span class="NormalTextRun SCXW10307331 BCX0">, as well as track training process for bus drivers</span></span><span class="EOP SCXW10307331 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;"><span class="NormalTextRun SCXW148555414 BCX0"><span class="TextRun SCXW251998942 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW251998942 BCX0">Collaborate cross-functionally&nbsp;</span><span class="NormalTextRun SCXW251998942 BCX0">with internal teams (e.g.,&nbsp;</span><span class="NormalTextRun SCXW251998942 BCX0">Network</span><span class="NormalTextRun SCXW251998942 BCX0">&nbsp;Planning, Business Development) for seamless operations</span></span><span class="EOP SCXW251998942 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></li> </ul> <p><span style="font-size: 24pt;"><strong>About You</strong></span></p> <ul> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="TextRun SCXW11983811 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW11983811 BCX0">5+</span><span class="NormalTextRun SCXW11983811 BCX0">&nbsp;years of work experience in operations</span><span class="NormalTextRun SCXW11983811 BCX0">,&nbsp;</span><span class="NormalTextRun SCXW11983811 BCX0">ideally</span><span class="NormalTextRun SCXW11983811 BCX0">&nbsp;in dynamic daily environment</span><span class="NormalTextRun SCXW11983811 BCX0">&nbsp;within transportation,&nbsp;</span><span class="NormalTextRun SCXW11983811 BCX0">logistics</span><span class="NormalTextRun SCXW11983811 BCX0">, mobility, or delivery sectors</span></span><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}">&nbsp;</span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0">Fluent Spanish and English&nbsp;</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW72389782 BCX0">is</span><span class="NormalTextRun SCXW72389782 BCX0">&nbsp;</span><span class="NormalTextRun SCXW72389782 BCX0">a must.</span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW42581459 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW42581459 BCX0">Ability to&nbsp;</span><span class="NormalTextRun SCXW42581459 BCX0">adequately deal with different stakeholders (e.g. business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills</span></span><span class="EOP SCXW42581459 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW89876364 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW89876364 BCX0">Advanced Excel skills</span></span></span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW134870829 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW134870829 BCX0">Trustworthiness, engagement, and flexibility as well as a hands-on mentality</span></span><span class="EOP SCXW134870829 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW141670204 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW141670204 BCX0">Organized, independent,&nbsp;</span><span class="NormalTextRun SCXW141670204 BCX0">reliable</span><span class="NormalTextRun SCXW141670204 BCX0">&nbsp;and responsible working style&nbsp;</span></span><span class="EOP SCXW141670204 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW140582299 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW140582299 BCX0">Ready to work hybrid (</span><span class="NormalTextRun SCXW140582299 BCX0">3 days per week</span><span class="NormalTextRun SCXW140582299 BCX0">&nbsp;in office) and travel occasionally across Chile</span></span><span class="EOP SCXW140582299 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;"><span class="EOP SCXW11983811 BCX0" data-ccp-props="{}"><span class="TextRun SCXW72389782 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW72389782 BCX0"><span class="TextRun SCXW208373215 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW208373215 BCX0">Strong Analytical skills</span></span><span class="EOP SCXW208373215 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! &nbsp;</span></p> <p><span style="font-size: 24pt;"><strong>What We Offer</strong></span></p> <ul> <li data-renderer-start-pos="11445"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Travel perks</strong>: 12 free Flix vouchers + 12 discount vouchers for friends &amp; family.&nbsp;</span></li> <li data-renderer-start-pos="11530"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Work from (M)Anywhere</strong>: Depending on your role, work from another location for up to 60 days per year.&nbsp;</span></li> <li data-renderer-start-pos="11636"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Hybrid work model</strong>: We are an office-first company, but we offer flexibility to balance work and life.&nbsp;</span></li> <li data-renderer-start-pos="11742"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Wellbeing support</strong>: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.&nbsp;</span></li> <li data-renderer-start-pos="11877"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Learning &amp; Development</strong>: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.&nbsp;</span></li> <li data-renderer-start-pos="12004"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Mentoring Program</strong>: Connect with experienced colleagues to gain insights and accelerate your career.&nbsp;</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">To view more local benefits specific to each office location, please check out this link:&nbsp;<a href="https://flix.careers/locations/">Locations - Flix Career</a></span></p> <hr> <p style="line-height: 1.4;"><span style="font-size: 18pt;"><strong>Why Join Flix?</strong></span></p> <p style="line-height: 1.4;" data-renderer-start-pos="12125"><span style="font-size: 12pt;">At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.</span><br><span style="font-size: 12pt;">As we continue to expand across the globe, you can make a real difference in how we work.</span></p> <p data-renderer-start-pos="12434"><span style="font-size: 12pt;">If you’re ready to grow and lead your journey, Flix is the place for you!&nbsp;</span></p> <p><iframe src="https://www.youtube.com/embed/YlHz7TiiRAw" width="560" height="314"></iframe></p> <p>&nbsp;</p>