Senior Manager, Software & Product Development Operations

<div class="content-intro"><p><span style="color: rgb(7, 1, 84);"><strong><span class="TextRun SCXW237594961 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW237594961 BCX0">Are you ready to make an impact?</span></span></strong></span></p></div><p>West Monroe is seeking a&nbsp;Senior Manager&nbsp;with prior experience in Software Engineering management experience within a SaaS or h company to join our team.  Our practice&nbsp;serves an array of interesting and exciting Software &amp; High-Tech and &nbsp;Private Equity clients across the nation.&nbsp;</p> <p>As a Senior Manager, you will lead teams serving Software &amp; High-Tech clients and Private Equity investors with a focus on software, SaaS, TMT, and tech-enabled services businesses. Engagements range across product and technology platform strategy, product &amp; engineering operating model transformation, operational improvement of Product, R&amp;D/Engineering, strengthening SDLC processes leveraging AI, as well as due diligence, value creation, and merger integration/carve-out initiatives.</p> <p>In addition to client delivery, you will play an active role in business development, practice building, and talent development. Senior Managers at West Monroe are expected to lead complex engagements, develop trusted client relationships, contribute to market-facing activities, and coach teams while helping drive the growth of the Software &amp; High-Tech practice.</p> <p>Client Delivery</p> <ul> <li>Lead engagement teams serving Software &amp; High-Tech and Private Equity clients while building trusted advisor relationships with executive stakeholders, including C-suite leaders, business unit executives, product leaders, and Private Equity Deal and Operating Partners.</li> <li>Serve as engagement leader for strategy and operational transformation initiatives within the Software &amp; High-Tech sector, including product &amp; technology platform strategy, product portfolio optimization, product migrations, product consolidation, R&amp;D effectiveness, operating model transformation, and post-merger integration initiatives.</li> <li>Provide engagement leadership for complex technology transformation programs such as technology modernization, re-platforming initiatives, technology platform consolidation, on-prem to cloud migrationsAbility to build credibility with CPO/CTOs and confidently communicate impact, results with business leaders of the organization Oversee development of executive-level client deliverables, including board-ready presentations, strategic recommendations, value creation roadmaps, and financial models.</li> <li>Manage engagement economics, quality assurance, staffing, and client satisfaction while ensuring successful project outcomes.</li> <li>Coach and mentor consultants, senior consultants, and managers, fostering an inclusive and high-performing team environment.</li> </ul> <p>Practice Development</p> <ul> <li>Lead the development and enhancement of methodologies, tools, and intellectual property supporting Product Strategy and Software &amp; High-Tech advisory services.</li> <li>Collaborate across Software &amp; High-Tech, Technology, M&amp;A, and Private Equity practices to strengthen integrated delivery capabilities.</li> <li>Play an active role in performance management, coaching, mentoring, and career development of team members.</li> <li>Support recruiting efforts, including experienced hires, campus recruiting, interviewing, and onboarding.</li> <li>Contribute to thought leadership, training programs, and internal capability-building initiatives.</li> </ul> <p>Business Development</p> <ul> <li>Build and expand relationships with existing and prospective clients within the Software &amp; High-Tech and Private Equity ecosystem.</li> <li>Identify, shape, and support new business opportunities in partnership with practice leadership.</li> <li>Lead portions of proposal development, solution design, engagement scoping, and pricing activities.</li> <li>Develop go-to-market messaging, thought leadership, and sales materials focused on Product Strategy and Software &amp; High-Tech value creation.</li> <li>Represent West Monroe at Software, Technology, Product Management, and M&amp;A industry events while building a strong professional network.</li> <li>Partner with leadership to identify emerging market trends and client needs that inform service offering development.</li> </ul> <p>Qualifications</p> <ul> <li>8–12+ years of professional experience, including one or more of the following:</li> <ul> <li>Software engineering leadership in a software / SaaS company with demonstrated ability of leading engineering/product teams and driving key outcomes with business leadership</li> <li>Management, technology, or software operations consulting serving Software and SaaS clients, focused on product and software development lifecycle</li> <li>M&amp;A, corporate strategy, or transaction advisory experience supporting or as part of a software businesses</li> </ul> <li>Demonstrated experience leading complex engagements and managing cross-functional teams.</li> <li>Deep understanding of software and SaaS business models, economics, product management practices, and software development organizations.</li> <li>Experience evaluating and improving product &amp; R&amp;D organizations, operating models, product portfolios, or software development effectiveness.</li> <li>Knowledge of AI use across the software development lifecycle, including agentic workflows, AI-orchestrated SDLC processes, automated testing &amp; remediation, AI-enabled modernization, expert-guided orchestration</li> <li>Proven ability to build relationships with executive stakeholders and influence decision-making.</li> <li>Strong analytical, problem-solving, communication, and presentation skills.</li> <li>Demonstrated experience developing and mentoring team members.</li> <li>Ability to travel as needed.</li> <li>Ability to work permanently in the United States without sponsorship.</li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:2,&quot;335559685&quot;:557,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8.81}"><span data-usefontface="false" data-contrast="none">Based on pay transparency guidelines, the salary&nbsp;range for this role can&nbsp;</span><span data-usefontface="false" data-contrast="none">vary based on your proximity to one of our West Monroe offices (see&nbsp;</span><span data-usefontface="false" data-contrast="none">table below). Information on our competitive total rewards package,&nbsp;</span><span data-usefontface="false" data-contrast="none">including our bonus structure and benefits is&nbsp;</span><a href="https://www.westmonroe.com/careers/benefits"><span data-usefontface="false" data-contrast="none">here</span></a><span data-usefontface="false" data-contrast="none">. Individual salaries are </span><span data-usefontface="false" data-contrast="none">determined by evaluating a variety of factors including geography,&nbsp;</span><span data-usefontface="false" data-contrast="none">experience, skills, education, and internal equity.<br><br></span><span data-usefontface="true" data-contrast="none">Employees (and their families) are covered by medical, dental, vision, and basic </span><span data-usefontface="true" data-contrast="none">life insurance. Employees&nbsp;are able to&nbsp;enroll in our company’s 401k plan,&nbsp;</span><span data-usefontface="true" data-contrast="none">purchase shares from our employee stock ownership program and be eligible to&nbsp;</span><span data-usefontface="true" data-contrast="none">receive annual bonuses. Employees will also receive unlimited flexible time off&nbsp;</span><span data-usefontface="true" data-contrast="none">and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental </span><span data-usefontface="true" data-contrast="none">leave will also be available upon hire date.&nbsp;</span></p></div><div class="title">Seattle or Washington, D.C.</div><div class="pay-range"><span>$209,800</span><span class="divider">&mdash;</span><span>$246,800 USD</span></div></div><div class="pay-input"><div class="title">Los Angeles</div><div class="pay-range"><span>$219,800</span><span class="divider">&mdash;</span><span>$258,500 USD</span></div></div><div class="pay-input"><div class="title">New York City or San Francisco</div><div class="pay-range"><span>$229,800</span><span class="divider">&mdash;</span><span>$270,300 USD</span></div></div><div class="pay-input"><div class="title">A location not listed above</div><div class="pay-range"><span>$199,800</span><span class="divider">&mdash;</span><span>$235,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <h3><span style="color: rgb(7, 1, 84);">Other consultancies talk at you.</span><br><span style="color: rgb(7, 1, 84);">At West Monroe, we work with you.</span></h3> <p><span style="color: rgb(7, 1, 84);">We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.</span></p> <p><span style="color: rgb(7, 1, 84);">The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.</span></p> <p><span style="color: rgb(7, 1, 84);">At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.</span></p> <p><span style="color: rgb(7, 1, 84);">You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.</span></p> <p>&nbsp;</p> <p><span style="color: rgb(7, 1, 84);"><strong><span data-contrast="auto">West Monroe</span></strong><strong><span data-contrast="auto">&nbsp;</span></strong><strong><span data-contrast="auto">is an Equal Employment Opportunity Employer </span></strong>&nbsp;</span><br><span style="color: rgb(7, 1, 84);"><span data-contrast="auto">We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit </span><a style="color: rgb(7, 1, 84);" href="http://www.westmonroe.com/inclusion"><span data-contrast="none">www.westmonroe.com/inclusion</span></a><span data-contrast="auto">.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to <a href="mailto:recruiting@westmonroe.com">recruiting@westmonroe.com</a>.</span></span></p> <p><span style="color: rgb(7, 1, 84);"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">Please review our <a href="https://www.westmonroe.com/ai-use-policy" target="_blank">current policy regarding use of generative artificial intelligence during the application process</a>.</span></span></p> <p><span style="color: rgb(7, 1, 84);"><span data-contrast="auto">If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked </span><a style="color: rgb(7, 1, 84);" href="https://www.westmonroe.com/privacy-policy/applicant-ccpa"><span data-contrast="none">here</span></a><span data-contrast="auto">. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></span></p></div>