Manager, U.S. Broadcaster Servicing

The role

• Support the Americas team, as one of the day‑to‑day contacts for assigned broadcast partners across the Americas, ensuring timely, responsive, and solution‑oriented support.
• Help partners utilise, activate, and promote Premier League rights effectively, including matchday access, content workflows, production guidance, reporting deadlines, and operational processes.
• Build strong relationships with broadcaster teams, understanding their objectives, content preferences, and local market considerations.
• Ensure broadcasters maximise the content and range of production services available to them via Premier League Studios, and identify ways in which we can improve our service and broadcaster experience.

• Support the execution of contractual rights by working closely with Premier League teams, including the US office staff, PL Studios, Digital, International Events, Commercial, Communications and Policy teams.
• Coordinate logistics, production needs, and distribution queries to ensure a smooth and reliable servicing experience.
• Assist Americas and Project Delivery teams in preparing for and delivering events, screenings, talent access, market‑specific shoots, and other servicing activations.
• Support localisation efforts including consideration of language versions, talent considerations, regional storytelling angles, and market‑specific content formats.
• Identify and surface new opportunities for broadcaster activation, digital engagement, and promotional innovation.

• Capture and maintain broadcaster insight, meeting notes, touchpoints, and content usage data to support the team and PL Studios in cross‑functional decision‑making.
• Contribute to central planning processes, including key dates calendars, case studies, post‑project summaries, and servicing reporting cycles.
• Monitor regional trends, platform behaviours, and rights utilisation to help refine servicing priorities for the region and globally.

• Provide operational and administrative support to the team, including preparing partner briefings, presentation materials, activation plans, project timelines, and servicing documents.
• Deputise for Senior Manager in routine meetings or operational calls where appropriate, ensuring continuity of communication.
• Collaborate across London HQ, PL Studios, New York and other Premier League offices to ensure coordinated delivery and a unified servicing model. Help coordinate delivery across multiple time zones, ensuring information flows smoothly between markets.
• Work with Senior Manager to support servicing model enhancements, documentation, team processes and cross‑regional consistency.
• Support the US office team to deliver events and initiatives with the aim of growing the league fandom in the US.

Requirements for the role

•  Experience within a partner servicing, account management or production coordination role, or a client‑facing role within a broadcaster or rights holder.
• Strong understanding of sports broadcasting, media rights, and live production environments and, ideally, experience of working with international broadcasters.
• Strong organisational skills with the ability to manage multiple tasks and stakeholders across different regions and time zones.
• Proven project management skills and experience.
• Confident communicator with excellent relationship‑building skills and a proactive, solution‑driven mindset.
• Collaborative team player who thrives in a cross‑functional environment.
• Attention to detail, reliability, and a commitment to delivering a premium servicing experience.
• Excellent communication and presentation skills, both written and verbal.
• Spanish and/or Portuguese proficiency is a plus.
• Canada, Mexico and/or LATAM market knowledge is a plus.