Senior Manger, Operations

<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the Team</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>In this role, you will:&nbsp;</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Be responsible for the day-to-day leadership and management of GOAT Operations locations</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Direct daily activities to meet efficiency and profit goals&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Spearhead and shape new initiatives to meet organizational goals&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Negotiate and monitor specific budgets, controlling cost where possible&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Guide hiring, management and scheduling of employees to meet key needs&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Suggest and see through system and process changes to maximize quality and consistency</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage fairly and consistently, rewarding top performers and managing team members that need additional training&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Foster an inclusive and collaborative culture throughout the building and company&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Build excellent relationships inside and outside the facilities&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manages and/or provides day-to-day leadership to various operational roles in the warehouse</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">To have a well-defined Communication and Engagement model in place to ensure all direct reports and teams understand the performance of the business and also that they understand the needs of their teams&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The continuous identification implementation of operational best practice through interaction with the wider team&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Motivate and effectively performance manager Operations Managers within the account to ensure delivery of overall targets and business plan&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Other duties as assigned&nbsp;</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>We are looking for:&nbsp;</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">10+ years of operations leadership&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">4+ years of leading multiple facilities&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience of running a team of 100+ employees and multiple locations&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Previous experience dealing with MHE&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Possesses a financial acumen-recording, tracking and reporting expense control&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to assess complex problems, interpret operational needs, and develop integrated, creative solutions</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">A quick learner, a self-starter, able to work autonomously, and you’re willing (and able) to handle the pressures of an increasing level of responsibility</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands</span></li> </ul><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.</span></p> <p><span style="font-size: 10pt;">GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.</span></p> <p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.</span></p> <p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.</span></p> <p><span style="font-weight: 400; font-size: 10pt; font-family: helvetica, arial, sans-serif;">The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.</span></p> <p><span style="font-size: 10pt;"><em><span style="font-family: helvetica, arial, sans-serif;">GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. </span><span style="font-family: helvetica, arial, sans-serif;">If you are a California resident, please review our <a class="c-link" href="https://drive.google.com/file/d/1pB5MpWDWy_tuFPxbN53P-mHzsJ4-WbHM/view?usp=sharing" target="_blank" data-stringify-link="https://drive.google.com/file/d/1uY8UnKZ1Db6sQFqzQb-5SPEzYR3iEpKL/view?usp=sharing" data-sk="tooltip_parent" data-remove-tab-index="true">California Privacy Rights Notice for Job Applicants</a>.&nbsp;</span></em><em><span style="font-family: helvetica, arial, sans-serif;">If you are an EU or UK resident, please review our <a href="https://drive.google.com/file/d/1It59MOUeGlJfG2AnT7ymAHac8SP-0aIH/view?usp=sharing" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://drive.google.com/file/d/1ocMvnPVJBc_3bg_umG8vDAWmOMdEXTCU/view?usp%3Dsharing&amp;source=gmail&amp;ust=1657996237264000&amp;usg=AOvVaw1UC2IKpzRM8u18HBO2UrSk">EU / UK Candidate &amp; Employee Privacy Notice.</a></span></em></span></p></div>