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Manifest Coach - Pet care

Manifested Com

WorldwideRemote10mo ago
Employment
Contract

About the role

  • Identify needs of prospects and clients based on consulting calls and coaching work, providing input for resolution based on excellent care quality, customer service and brand values.
  • Assist members with goal setting to resolve those needs and achieve business growth  using The Dog Guru’s program resources, tools, online training and personal experience.
  • Provide coaching and mentorship to pet care business owners to improve operations, customer service, and team management via monthly Zoom.
  • Facilitate mastermind calls with assigned profit network clients monthly.
  • Participate in monthly Zoom coaching sessions with all coaches.
  • Create and share educational content during group coaching sessions for all TDG programs as needed.
  • Attend, present, and assist in running The Dog Gurus' yearly live event if applicable, including delivering presentations on assigned topics.
  • Contribute to the annual virtual event, including hosting sessions, facilitating discussions, and engaging with participants.
  • Share industry expertise and best practices to help business owners overcome challenges and achieve success.
  • Comfortable reviewing financial statements and assisting clients with financial systems, pricing and budgeting.
  • Foster a collaborative and supportive coaching environment for pet care professionals.
  • Manage scheduling, email communication, and coaching documentation efficiently.
  • Experience. Minimum of five (5) years as a current or former owner/operator of a pet care service business.
  • Commitment. Ability to dedicate at least 10 hours per month for onboarding and coaching duties.
  • Industry Values. Strong emphasis on pet care quality, exceptional customer service, and team-building.
  • Communication Skills. Excellent verbal and written communication skills.
  • Organizational Skills. Strong time management, calendar management, and email handling skills.
  • Collaboration. A willingness to share knowledge and support a network of pet care business owners.
  • Administrative. Excellent administrative skills including time management, documentation and support 
  • Prior experience or membership in The Dog Gurus programs (Knowing Dogs, PGC, GI, Library, etc.) is highly preferred.
  • Willingness to manage a minimum of four customers
  • Flexible, remote-first work environment (US-based) with a manageable time commitment
  • Training and onboarding to ensure success in the role
  • Opportunity to make an impact by helping pet care businesses grow and thrive
  • Networking and collaboration with other experienced professionals in the industry

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