Market Development Manager (Access & Growth)

<div class="content-intro"><p data-start="0" data-end="59"><strong data-start="0" data-end="57">Join MIND 24-7: Transforming Mental Health Care, 24/7</strong></p> <p><span data-path-to-node="7,1"><span class="citation-523">At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help</span></span><span data-path-to-node="7,3">. </span><span data-path-to-node="7,5"><span class="citation-522">Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face</span></span><span data-path-to-node="7,7">. </span><span data-path-to-node="7,9"><span class="citation-521">Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families</span></span><span data-path-to-node="7,11">. </span><span data-path-to-node="7,13"><span class="citation-520">We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day</span></span><span data-path-to-node="7,15">.</span></p> <p>&nbsp;</p></div><p style="text-align: center;"><strong>Market Development Manager (Access &amp; Growth)</strong></p> <p style="text-align: center;">📍 <strong>Location:</strong> Phoenix, Scottsdale, and Mesa, AZ | 📆 <strong>Schedule:</strong> Full-Time (Market-Facing)</p> <p style="text-align: center;">💰 <strong>Competitive Pay + Full Benefits</strong></p> <p>MIND 24-7 is building a movement to change how people access mental health care by creating an "always open front door." As a <strong>Market Development Manager</strong>, you are the face of our mission in the community—driving sustainable patient volume through disciplined referral development and high-impact relationship management. This is not a commission-based sales role; you are measured by <strong>conversion, referral quality, and the real-world impact</strong> you have on our mission and ethical standards.</p> <p><strong>Why Choose MIND 24-7?</strong></p> <p>✅ <strong>Mission-Aligned Compensation</strong> – Performance metrics tied to aggregate growth and ethical standards rather than traditional commission.</p> <p>✅ <strong>Territory Ownership</strong> – Lead and manage your own defined field activity with a high degree of accountability.</p> <p>✅ <strong>Strategic Collaboration</strong> – Partner directly with Clinical and Operations leaders to optimize care and support ED diversion.</p> <p>✅ <strong>Diverse Partnerships</strong> – Build relationships across health systems, first responders, schools, and specialty practices.</p> <p>✅ <strong>Career Growth</strong> – Be a key player in a rapidly expanding organization dedicated to healthcare innovation.</p> <p><strong>Your Role &amp; Impact</strong></p> <p>🔹 <strong>Build and maintain referral relationships</strong> with Emergency Departments, EMS, school districts, and behavioral health providers.</p> <p>🔹 <strong>Own a defined territory</strong> aligned with our clinical sites, ensuring partners understand eligibility and referral pathways.</p> <p>🔹 <strong>Execute daily field discipline</strong> with a minimum of four (4) in-person referral partner touches per business day.</p> <p>🔹 <strong>Log all activity in the CRM within 24 hours</strong> to maintain accurate documentation and territory insights.</p> <p>🔹 <strong>Optimize patient access</strong> by partnering with clinical leaders to improve referral-to-arrival conversion and reduce LWOBE.</p> <p>🔹 <strong>Support market expansion</strong> by aligning outreach with payer strategies and new clinic launches.</p> <p>&nbsp;🔹 <strong>Ensure full compliance</strong> with all healthcare regulations and Mind24-7 standards in every interaction.</p> <p>🔹 <strong>Report directly to the VP of Growth</strong> with a dotted line to the COO to ensure alignment across the organization.</p> <p><strong>What We’re Looking For</strong></p> <p>✔️ <strong>Experience in Market Development</strong> – Proven track record in market-facing execution and driving compliant patient volume.</p> <p>✔️ <strong>Territory Discipline</strong> – Highly organized with the ability to manage daily outreach targets consistently.</p> <p>✔️ <strong>Strong Communication</strong> – Ability to articulate complex referral pathways and clinical outcomes to diverse stakeholders.</p> <p>✔️ <strong>CRM Proficiency</strong> – Dedicated to accurate and timely documentation of field activity.</p> <p>✔️&nbsp;<strong>Mission-Driven Mindset</strong> – Passionate about behavioral health access and maintaining high ethical standards.</p> <p>✔️ <strong>Analytical Skills</strong> – Focused on conversion metrics and sustained volume impact rather than activity alone.</p> <p>&nbsp;</p> <p>Join a team that’s <strong>making an immediate impact on mental health care in Phoenix</strong>—with a strategic growth role, competitive pay, and a culture of collaborative ownership.</p><div class="content-conclusion"><p></p> <p><span data-path-to-node="9,1"><span class="citation-564">To support you in this essential work, we offer a benefits package grounded in e</span><span class="citation-564">mpathy</span><span class="citation-564">, including medical, dental, vision, life, and disability insurance</span></span><span data-path-to-node="9,2"><span class="citation-564 citation-end-564"><sup class="superscript" data-turn-source-index="5"></sup><sup class="superscript" data-turn-source-index="5"></sup><sup class="superscript" data-turn-source-index="5"></sup><sup class="superscript" data-turn-source-index="5"></sup></span></span><span data-path-to-node="9,3">. </span><span data-path-to-node="9,5"><span class="citation-563">We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge</span></span><span data-path-to-node="9,6"><span class="citation-563 citation-end-563"><sup class="superscript" data-turn-source-index="6"></sup><sup class="superscript" data-turn-source-index="6"></sup><sup class="superscript" data-turn-source-index="6"></sup><sup class="superscript" data-turn-source-index="6"></sup></span></span><span data-path-to-node="9,7">. </span><span data-path-to-node="9,9"><span class="citation-562">As an equal opportunity employer, we believe that diversity makes us stronger and we are committed to creating a culture where you can be your authentic self and truly belong</span></span><span data-path-to-node="9,10"><span class="citation-562 citation-end-562"><sup class="superscript" data-turn-source-index="7"></sup><sup class="superscript" data-turn-source-index="7"></sup><sup class="superscript" data-turn-source-index="7"></sup><sup class="superscript" data-turn-source-index="7"></sup></span></span><span data-path-to-node="9,11">. </span><span data-path-to-node="9,13"><span class="citation-561">If you are ready to take o</span><span class="citation-561">wnership</span><span class="citation-561"> of your impact and help us do great things, we invite you to apply today</span></span><span data-path-to-node="9,14"><span class="citation-561 citation-end-561"><sup class="superscript" data-turn-source-index="8"></sup><sup class="superscript" data-turn-source-index="8"></sup><sup class="superscript" data-turn-source-index="8"></sup><sup class="superscript" data-turn-source-index="8"></sup></span></span></p></div>