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About the role
These roles are based at Kitengela International Schools (KISC), Kenya. Two positions are available within the Admissions team.
Are you a creative, people-first go-getter with a passion for digital marketing and a talent for connecting with people? Do you thrive at the intersection of content creation, customer engagement, and data? Join Enko Education as a Marketing Intern at Kitengela International Schools (KISC) and play a frontline role in shaping how prospective families discover and choose our schools!
As a Marketing Intern, you will sit at the vital intersection of marketing and admissions — capturing inbound leads, nurturing prospective families, and amplifying KISC's brand presence across digital channels. Your mission:
- Convert leads into prospects: Be the first point of contact for inbound enquiries via phone, WhatsApp, email, and social media — responding professionally, qualifying leads, and booking campus visits.
- Create and manage content: Produce compelling social media posts, reels, newsletters, and marketing assets using Canva and AI tools — building KISC's digital presence across Instagram, Facebook, LinkedIn, and WhatsApp.
- Keep the CRM clean and current: Log every lead interaction in Pipedrive, maintain accurate pipeline stages, and ensure data hygiene so the admissions team can report with confidence.
- Support campaigns end-to-end: From brief to post-event reporting, assist with enrollment-season campaigns, open days, and school events across all KISC campuses.
Key Responsibilities
A. Lead Screening & Conversion (Primary Focus)
- Handle all first-response inbound enquiries via phone, WhatsApp, email, and social media DMs within agreed SLA.
- Conduct initial screening calls using a structured qualification script to assess parent needs, curriculum fit, and timeline.
- Classify and update leads in Pipedrive across all pipeline stages — from New Lead through to Campus Visit Scheduled.
- Nurture warm leads through personalized follow-ups, school information packs, and event invitations.
- Book and confirm campus visits and open day attendance, briefing the Admission Manager ahead of each visit.
- Report weekly on lead volume, response times, qualification rates, and conversion to the Admission Manager.
B. Marketing Content & Digital Presence
- Create and manage a monthly social media content calendar across Instagram, Facebook, LinkedIn, and WhatsApp for all KISC campuses.
- Produce posts, stories, reels, newsletters, brochures, and event flyers using Canva and AI writing tools — aligned to Enko brand standards.
- Capture school events, campus life, and student activities (photography and basic video) for use across marketing channels.
- Draft parent-facing communications including newsletters, open day invitations, and campaign follow-up content.
C. Research & Reporting
- Conduct regular competitor scans and report on positioning, fees, and messaging.
- Track and report on social media performance, website traffic, and campaign results using platform analytics and Google Analytics.
- Maintain marketing databases, mailing lists, and contact records in Pipedrive.
(French version)
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