Marketing Operations Support Specialist (Hybrid)

<p><strong>Marketing Operations Support Specialist (Hybrid)</strong></p> <p><strong>Description</strong></p> <p>Horace Mann is looking for a Marketing Operations Support Specialist. This position will work with home office and field leadership to support the distribution efforts of Field Operations. This position’s key functions play a critical role in helping to execute corporate strategy. This position is based in Springfield, IL and follows a hybrid work schedule. Initial training will be conducted on-site, after which you will be eligible for a hybrid work arrangement.</p> <p><strong>Compensation</strong></p> <p>Hourly rate: $24.18–$33.05, commensurate with location, experience, and qualifications<strong>. </strong>Eligible for the company's annual incentive bonus program, based on company performance.</p> <p>This position reports to the Manager of Agency Onboarding.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Process requests from field leadership and home office staff to assign/change a service agent to a line of business policy (auto, homeowners, life, annuity, group).</li> <li>Process requests from field leadership to change the writing agent on a life coverage or annuity contribution.</li> <li>Determine the commission rate code applicable to a service agent change (auto, property) following documented policy and procedure.</li> <li>Manage the assignment and distribution of Inside Sales and designated policy inventories.</li> <li>Coordinate policy assignment and agent transition requests with field leadership and home office partners.</li> <li>Request and distribute policy-in-force lists to field leadership, agents, and home office management.</li> <li>Conduct regularly scheduled audits and reconciliations to ensure policy assignments and related transactions are processed accurately and timely.</li> <li>Upon request, conduct research and create reports regarding policy assignment activity and operational processes.</li> <li>Submit security role assignment/deletion requests related to licensed producers and non-licensed support staff utilizing corporate technology tools.</li> <li>Support data integrity through audit activities, reporting, and operational requests.</li> <li>Provide general clerical support to the Onboarding &amp; Territory Coordinator and Field Background Check Administrator.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Professional written and oral communication skills.</li> <li>Strong organizational and time management skills.</li> <li>Ability to follow documented processes and exercise sound judgment.</li> <li>Ability to handle changing priorities and manage multiple tasks effectively.</li> <li>Ability to effectively communicate and collaborate with both field and home office personnel.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Two-year college degree or equivalent relevant work experience required.</li> <li>Insurance industry knowledge preferred.</li> </ul> <p>#vizi</p> <p>#APP</p> <p>#LI-JC1</p><div class="content-conclusion"><p>Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.&nbsp; And with our broadened mission has come corporate growth:&nbsp; We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.</p> <p>We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.&nbsp; We help educators identify their financial goals and develop plans to achieve them.&nbsp; This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</p> <p>EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status</p> <p>For applicants that are California residents, please review our <a href="https://www.horacemann.com/privacy/ccpa" target="_blank">California Consumer Privacy Notice</a></p> <p>All applicants should review our <a href="http://www.horacemann.com/privacy.aspx" target="_blank">Horace Mann Privacy Policy</a></p></div>