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- Seniority
- Lead
About the role
- Data & Infrastructure
- Customer Journey Orchestration
- Lead & Pipeline Optimization
- Measurement & Reporting
RESPONSIBILITIES
- Program Management & Coordination
- Own the end-to-end project management of the MOPS roadmap across all four strategic themes.
- Establish and maintain a unified delivery plan with clear milestones, dependencies, and ownership.
- Facilitate sprint planning, stand-ups, retrospectives, and cross-team syncs.
- Manage Jira setup, task tracking, and operational alignment across teams.
- Cross-Functional Delivery
- Coordinate workstreams across Marketing Analytics, MarTech, and Data Operations.
- Partner with initiative leads on transformational marketing data and technology projects (e.g., CDP, MAP, Data Infrastructure) to ensure timely delivery.
- Identify and escalate blockers, risks, and resource constraints to leadership.
- Governance & Reporting
- Develop and maintain dashboards and progress reports for leadership visibility.
- Support quarterly business reviews (QBRs) and roadmap updates.
- Ensure documentation of Level 2 tasks, milestones, and dependencies.
REQUIREMENTS
- 5+ years of experience as a Scrum Master, Project Manager, or Program Manager in a marketing, data, or technology environment.
- Proven experience managing cross-functional programs involving marketing technology (e.g., Salesforce Data Cloud, Marketing Cloud, Snowflake, Clay).
- Strong understanding of agile methodologies, sprint planning, and backlog management.
- Excellent communication, facilitation, and stakeholder management skills.
- Experience with Jira, Confluence, and project tracking tools.
- Ability to manage multiple concurrent initiatives and drive accountability across teams.
PREFERRED QUALIFICATIONS
- Experience in B2B SaaS marketing operations or data-driven marketing environments.
- Familiarity with data architecture concepts (e.g., Medallion architecture, unified contact records).
- PMP, CSM, or equivalent certification.
- Experience coordinating with professional services or external vendors
Key Responsibilities
RESPONSIBILITIES
- Program Management & Coordination
- Own the end-to-end project management of the MOPS roadmap across all four strategic themes.
- Establish and maintain a unified delivery plan with clear milestones, dependencies, and ownership.
- Facilitate sprint planning, stand-ups, retrospectives, and cross-team syncs.
- Manage Jira setup, task tracking, and operational alignment across teams.
- Cross-Functional Delivery
- Coordinate workstreams across Marketing Analytics, MarTech, and Data Operations.
- Partner with initiative leads on transformational marketing data and technology projects (e.g., CDP, MAP, Data Infrastructure) to ensure timely delivery.
- Identify and escalate blockers, risks, and resource constraints to leadership.
- Governance & Reporting
- Develop and maintain dashboards and progress reports for leadership visibility.
- Support quarterly business reviews (QBRs) and roadmap updates.
- Ensure documentation of Level 2 tasks, milestones, and dependencies.
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