Markets Lead (Markets & Demand Planning) (f/m/x) - remote

<div class="content-intro"><p>Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in <strong>23 European countries</strong> and having surpassed <strong>€2Bn in GMV</strong> — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company and have been recognised as a <strong>Top DACH Employer </strong>by <strong>Kununu</strong> for three consecutive years.</p> <p>Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.</p> <p>If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).</p></div><p>The <strong>Markets Lead – Southern Europe / Northern &amp; Western Europe</strong> will play a pivotal role in steering refurbed’s commercial planning through data-driven forecasting and cross-functional collaboration for the respective regional markets cluster.</p> <p>This role connects demand planning, market needs, and marketing investments to ensure marketing spend is aligned with overall market strategy.&nbsp;You will work on demand forecasting processes, develop analytical frameworks to project sales trends, and translate marketing and commercial inputs into actionable plans — ensuring refurbed’s markets remain agile, sustainable, and growth-focused.</p> <p>You will work closely with performance marketing, category &amp; supply teams, CRM, product, and other commercial teams.</p> <p><strong>WHO YOU ARE:</strong></p> <ul> <li>5–7 years of experience in commercial strategy, performance marketing, marketing analytics, or demand planning within e-commerce or marketplace environments.</li> <li>Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.</li> <li>Solid understanding of marketing metrics and e-commerce funnel KPIs.</li> <li>Demonstrated deep expertise in Southern European / Northern &amp; Western European market dynamics (cultural, commercial, and competitive). Able to translate local consumer behavior into marketing strategy. Native-level understanding preferred.</li> <li>Southern Europe focuses on scaling growth in developing and high-potential Mediterranean markets with strong localization and brand-building needs across Italy, Spain, Portugal, France, and Greece.</li> <li>North Western Europe focuses on accelerating growth and competitive positioning in mature, high-value markets across Ireland, the UK, Belgium, the Netherlands, and Luxembourg.</li> </ul> <p><strong>Location &amp; eligibility:</strong> This role is open to candidates based in Europe (including UK) only with a valid right to work</p> <p><strong>WHAT YOU'LL DO:</strong></p> <ul> <li><strong>Market Lead:</strong> Lead a cluster of markets into long-term sustainable success in growth and efficiency.</li> <li><strong>Commercial Marketing Integration:</strong> Serve as the commercial liaison by delivering market projections and insights that inform quarterly reviews and annual/quarterly budget planning.</li> <li><strong>Marketing Strategy:</strong> You will define and own the end-to-end marketing strategy for your markets, using strong local consumer knowledge and insights to drive efficient scale and long-term market success.</li> <li><strong>Cross-Functional Collaboration:</strong> Align demand expectations with marketing strategies across teams by translating complex data into actionable, stakeholder-ready insights.</li> <li><strong>Demand Planning:</strong> Develop and communicate data-driven short- and long-term demand forecasts, integrating market KPIs, seasonality, and risk scenarios to guide strategic decisions.</li> <li><strong>Media Buying:</strong> Drive effective upper-funnel media strategy by coordinating with agencies and brand teams, forecasting demand impact, evaluating ROI, and owning post-campaign analyses.</li> <li><strong>Growth Projects:</strong> Identify, evaluate, and lead high-impact, data-driven growth initiatives in collaboration with cross-functional partners.</li> </ul><div class="content-conclusion"><p><strong>WHY YOU WILL ENJOY WORKING WITH US:</strong></p> <p><strong>Our Culture and Values:</strong></p> <ul> <li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li> <li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li> <li>You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!</li> <li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li> </ul> <p><strong>Personal &amp; Professional Development:</strong></p> <ul> <li>You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.</li> <li>We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li> <li>We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.</li> </ul> <p><strong>Flexibility:</strong></p> <ul> <li>We care about a healthy work/life balance.&nbsp;We not only function and support a <strong>fully remote</strong> setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊</li> <li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li> <li>You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops</li> </ul> <p>…and much more! See https://careers.refurbed.com/ for further insights!</p></div>