What Mechro Is Building

• Support lines overwhelmed with repetitive questions
• Tribal knowledge disappearing as senior techs retire
• Field intelligence scattered across notebooks, calls, and emails
• Manuals that can’t keep up with the real world

Your Impact as the Founding Applied AI Engineer

The Role

• Thrives in zero-to-one environments
• Ships fast and cares deeply about product usefulness
• Wants to build with real users and see immediate impact
• Enjoys owning AI systems end-to-end
• Likes wearing multiple hats and setting the tone for future engineers

How you’ll spend your time

• 50–70% forward-deployed delivery 
  • Discovery, integration, implementation, go-live, iteration
• 30–50% platform/product engineering 
  • Core architecture, reliability, AI evaluation + monitoring

• You’ll own the architecture, help drive decisions about what gets built and why.
• Lead full-stack development using React + TypeScript, Node/NestJS, and Postgres/MongoDB
• Build the AI layer LLM integrations, retrieval, embeddings, evaluation loops
• Stabilize and scale the MVP into a production-ready troubleshooting assistant
• Run technical customer integrations, including scoping, implementation calls, and on-site visits
• Implement reliability systems monitoring, alerting, runbooks, incident response
• Establish early engineering culture, onboarding docs, architecture patterns, and delivery cadence
• Translate user problems into product decisions that shape the roadmap

Travel & working model

What You Bring

• 5+ years full-stack engineering experience with shipped, user-facing products
• Strong experience with React + TypeScript, Node/NestJS, and SQL/NoSQL databases
• Practical experience integrating LLMs/AI APIs into real applications
• Zero-to-one ownership stories that show grit, ambiguity navigation, and user impact
• Experience running B2B/enterprise customer integrations
• Comfort balancing speed with reliability in early-stage systems
• Excellent written and verbal communication
• Strong “delivery energy”. You like owning outcomes in the real world, not just writing elegant code.

Extra Awesome

• Experience with RAG systems, vector databases, or ML evaluation pipelines
• Familiarity with SOC2-style security practices
• Prior startup or founding engineer experience
• Strong product sense and the ability to simplify complex workflows

Compensation & Benefits

• Base Salary: $165,000–$190,000
• Founder-level equity
• Relocation support
• Excellent health, vision, and dental
• 401(k) with match
• Generous PTO
• Cell reimbursement, parking stipend
• Weekly team lunches
• Dog-friendly office
• Flexible, high-autonomy culture

Why This Role Matters

• Build a category-defining AI product
• Shape engineering direction from day one
• Work directly with field techs, operators, and engineering teams
• Turn real-world troubleshooting into data that transforms how machines are serviced
• Help Mechro become the standard for AI-powered support across an entire sector

How to Apply

1. A short pitch (2–3 sentences about yourself)
2. Answers to these prompts: 
   • What’s the last technology or tool you learned that fundamentally changed how you build software?
   • Describe the last feature or product you shipped that reached real users. Why did it matter?