About the role
Key Responsibilities
Providing administrative support to healthcare professionals and medical staff.
Scheduling and managing patient appointments, including follow-ups and cancellations.
Preparing and maintaining accurate patient records and medical documentation.
Handling inbound and outbound communications efficiently via phone, email, and other channels.
Organising and managing the office filing system for seamless information retrieval.
Coordinating with insurance companies for billing and claims processing.
Essential Skills
Excellent organisational and multitasking abilities to manage multiple tasks and priorities.
Strong communication skills, both written and verbal, to interact effectively with patients and medical professionals.
Attention to detail to ensure accuracy in patient information and medical documentation.
Proficiency in using medical software and office applications, such as word processors and spreadsheet tools.
Knowledge of medical terminology and healthcare processes is advantageous.
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