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About the role
<p><strong>Overview:</strong></p>
<p>Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program. </p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each. </li>
<li>Prepare independently for live sessions (up to 4 additional hours per week). </li>
<li>Develop and modify lecture decks as needed.</li>
<li>On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions. </li>
<li>Gamify learning by introducing tools like Kahoot into live sessions. </li>
<li>On the 2 exam study weeks, additional office hours may be requested. </li>
<li>Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA.</li>
<li>Monitor Canvas discussion boards for weekly student responses and questions.</li>
<li>Assignment grading per week may also be required. </li>
<li>Armed with an understanding of best practices and various approaches to delivering <strong>CCMA</strong>-aligned education online, apply your subject matter expertise in: </li>
<ul>
<li>Critical clinical skill development, to train certified clinical MAs</li>
<li>Medical Terminology and Anatomy & Physiology</li>
<li>Healthcare Administration</li>
<li>Clinical Communication best practices</li>
<li>Appropriate depth of content for entry-level MA training</li>
<li>MA scope of practice</li>
<li>How to recreate skill-based training outside of a lab or clinical environment, while students learn at home. </li>
<li>An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training. </li>
</ul>
<li>You may be called upon to: </li>
<ul>
<li>Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed. </li>
</ul>
<li>Other needs as they arise </li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Experience working as a CCMA or CMA in a clinical setting.</li>
<li><strong>Experience training Clinical Medical Assisting online. </strong></li>
<li>5-10 years of total professional experience, at minimum.</li>
<li>Experience using online teaching tools (eg: Canvas, Zoom).</li>
<li>Strong presentation and facilitation skills among large audiences.</li>
<li>Strong student empathy and excellent communication skills.</li>
<li>You live and work in the US. </li>
</ul>
<p><strong>Pay: Up to $40 an hour pending location and experience</strong></p>
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