Medical Director, AI Safety & Clinical Solutions

<p><strong>About Avo</strong></p> <p>Avo is the leading AI platform for healthcare enterprises, helping clinicians make better decisions, move faster, and improving the quality of patient care. Serving as a central hub for care teams, Avo brings together patient data, clinical knowledge, and AI-powered workflows to support diagnosis, care planning, documentation, orders, and evidence-based decision-making at the point of care.Clinicians today navigate dozens of tabs, applications, datasets, hospital protocols, medical guidelines, and payer policies to deliver high-quality care. Avo changes that.</p> <p>We are product-obsessed, collaborative, and scrappy, united by a mission to improve healthcare delivery through AI. Our investors include Noro-Moseley Partners, AlleyCorp, Scrub Capital, and several leading hospitals and universities.</p> <p><strong>The Role&nbsp;</strong></p> <p>You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.</p> <h4><strong>What You'll Do</strong></h4> <ul> <li>Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)</li> <li>Review and validate AI-generated clinical content against evidence-based guidelines</li> <li>Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations</li> <li>Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions.&nbsp; This will encompass having strong communication skills to act as a ‘challenger’ to legacy people/process/technology solutions in place.&nbsp;&nbsp;</li> <li>Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership</li> <li>Collaborate with the Studio team to improve module quality based on safety findings and customer feedback</li> <li>Contribute to clinical documentation, white papers, and safety reports that build buyer confidence</li> </ul> <h4><strong>What You Bring</strong></h4> <ul> <li><strong>Active clinical license</strong> — MD/DO, NP, or PA with hands-on patient care experience</li> <li><strong>Mid-career</strong> - 3-7 years of clinical practice, enough to speak credibly to practicing clinicians</li> <li><strong>AI/health IT curiosity</strong> - experience with or strong interest in clinical AI, CDS, or health informatics</li> <li><strong>Communication skills</strong> - comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts</li> <li><strong>Quality mindset</strong> - detail-oriented approach to testing, validation, and clinical accuracy</li> <li><strong>Comfort with ambiguity</strong> - this is a hybrid role at a growth-stage company; you'll shape it as you go</li> </ul> <p><strong><em>*Travel: </em></strong>Some travel expected for customer meetings and demos, up to 25%</p> <h4><strong>Nice to Have</strong></h4> <ul> <li>Experience with EHR systems (Epic, Meditech, Athena)</li> <li>Background in clinical informatics, quality improvement, or patient safety</li> <li>Prior experience in a sales engineering, solutions, or customer-facing clinical role</li> <li>Familiarity with AI/LLM evaluation methodologies</li> </ul> <p>&nbsp;</p> <p><strong>Why Join Avo</strong></p> <p><strong>Impact:&nbsp;</strong>Avo’s products run inside hospitals, helping clinicians make better calls at the point of care. The work is real, and the mission is meaningful.</p> <p><strong>Ownership:&nbsp;</strong>You will own your accounts end-to-end and build the CS function from the ground up. Your fingerprints will be on every process.</p> <p><strong>High Agency:&nbsp;</strong>We move fast, trust our people, and avoid bureaucracy.</p> <p><strong>Great Team:&nbsp;</strong>Work alongside a talented, low-ego group of clinicians, engineers, and product folks who care deeply about craft.</p> <p><strong>Remote-First:&nbsp;</strong>Work from anywhere in the US with flexible hours.</p> <p><strong>How We Take Care of Our Team</strong></p> <ul> <li><strong>Generous Time Off:&nbsp;</strong>Flexible and generous PTO</li> <li><strong>Comprehensive Health Plans:&nbsp;</strong>Medical, dental, and vision coverage for you and your family</li> <li><strong>401K Matching:&nbsp;</strong>Contribution matching to help invest in your future</li> <li><strong>Personal Device Allowance:&nbsp;</strong>Tax-free funds for personal device usage</li> <li><strong>Compensation and Equity: &nbsp;</strong>$150,000 – $200,000 base salary and equity</li> </ul>