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Medical Director
thejanepauleycommunityhealthcenterinc
Indianapolis1mo ago
- Seniority
- Lead
About the role
<div class="content-intro"><p></p>
<p data-start="444" data-end="554">Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.</p>
<p data-start="556" data-end="819">At <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Jane Pauley Community Health Center</span></span>, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.</p>
<p data-start="821" data-end="1112">Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.</p></div><p> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Medical Director – Job Summary</span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p>
<p style="margin: 0in; font-size: 11.0pt;">The Medical Director provides senior clinical leadership and oversight across assigned health center sites, including the 16th Street location. This role ensures high-quality, patient-centered care; strong provider performance; and consistent adherence to HRSA, UDS, Joint Commission, and value‑based care standards. The Medical Director partners closely with operational, nursing, quality, and behavioral health leaders to translate organizational strategy into reliable frontline practice. This is a highly visible leadership role ideal for a physician committed to safety‑net medicine, integrated care, and developing high-performing clinical teams.</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Job Responsibilities</span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Clinical Leadership & Oversight</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary teams</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Promote evidence-based medicine, standardized workflows, and patient-centered care</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support integration across primary care, behavioral health, dental, optometry, and enabling services</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Quality & Performance Management</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Partner with Quality leadership to achieve UDS, HRSA, and payer quality benchmarks</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Review and act on site-level dashboards and provider performance metrics</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Lead quality improvement initiatives and corrective action plans</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support FTCA readiness through peer review, documentation standards, and risk mitigation</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Lead Pediatric and Adult Clinical Councils related to P&T, clinical policies, and procedures</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Provider Performance & Development</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Conduct or support peer review, clinical coaching, and performance feedback</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Participate in provider onboarding, mentoring, and remediation</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Collaborate with the Chief Medical Officer on privileging, re</span><span style="font-family: 'Cambria Math'; font-size: 11.0pt;">‑</span><span style="font-family: Calibri; font-size: 11.0pt;">credentialing, and professional standards</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Access, Throughput & Clinical Operations</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Partner with Operations and Nursing to optimize access, panel management, and clinic flow</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Address variation in rooming processes, visit types, same-day access, and care team workflows</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support implementation of new clinical programs and service lines</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Patient Safety & Risk Management</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Participate in reviews of adverse events, near misses, and patient complaints</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Lead root cause analyses and ensure timely follow-up</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Implement corrective actions and coaching to improve safety</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Medical Staff Communication</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Serve as the primary clinical liaison between frontline providers and system leadership</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Communicate organizational priorities, policy changes, and quality expectations</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Elevate site-level issues, risks, and resource needs to the Chief Medical Officer</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Key Collaborative Relationships</span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The Medical Director works closely with:</p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Chief Medical Officer, Chief Operating Officer, Chief Financial Officer, Chief Information Officer</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Directors of Operations, Quality & Population Health, Clinical Informatics</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Compliance Officer</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Behavioral Health leadership</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Site Managers and Nursing Leadership</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Physicians, Advanced Practice Clinicians, Therapists</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Contracted care management teams<br></span> </li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Qualifications</span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Education & Experience</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">MD or DO, board-certified in a primary care specialty</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Minimum 5 years of clinical practice; leadership experience strongly preferred</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience in FQHC, safety</span><span style="font-family: 'Cambria Math'; font-size: 11.0pt;">‑</span><span style="font-family: Calibri; font-size: 11.0pt;">net, or Medicaid-focused environments</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Demonstrated ability to lead clinicians, manage performance, and drive quality improvement</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience with PCMH models preferred</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong understanding of population health, disease management, and value-based payment programs</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Proven success with pay</span><span style="font-family: 'Cambria Math'; font-size: 11.0pt;">‑</span><span style="font-family: Calibri; font-size: 11.0pt;">for</span><span style="font-family: 'Cambria Math'; font-size: 11.0pt;">‑</span><span style="font-family: Calibri; font-size: 11.0pt;">performance or quality incentive initiatives</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Highly organized, detail-oriented, mission-driven, and an effective communicator</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Proficiency with EHR systems and Microsoft Office</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Licenses & Certifications</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Active Indiana Medical License</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Active Indiana DEA and CSR</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">American Heart Association BLS certification</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Travel</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Ability to travel up to 50% to regional practice locations</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Physical Requirements</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Ability to sit, stand, walk, and perform routine office and clinical tasks</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Ability to lift up to 25 pounds occasionally</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Adequate vision for clinical and administrative work<br></span> </li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Why Join Us</span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Join a mission-driven organization committed to equitable access, integrated care, and continuous improvement. As Medical Director, you will shape clinical excellence across multiple sites and support teams serving diverse and underserved communities</p>
<p> </p><div class="content-conclusion"><p></p>
<h3 data-section-id="13mgcl8" data-start="1127" data-end="1166"><span>Why You’ll Love Working Here</span></h3>
<ul data-start="1167" data-end="1573">
<li data-section-id="i1w06o" data-start="1167" data-end="1254"><strong data-start="1169" data-end="1192">Purpose-driven work</strong> that directly impacts access to care across our communities</li>
<li data-section-id="1jqt2wb" data-start="1255" data-end="1352"><strong data-start="1257" data-end="1284">Robust benefits package</strong> (medical, dental, vision) designed to support you and your family</li>
<li data-section-id="1skfenu" data-start="1353" data-end="1442"><strong data-start="1355" data-end="1371">Generous PTO</strong> because we believe caring for others starts with caring for yourself</li>
<li data-section-id="1dmlkoe" data-start="1443" data-end="1518"><strong data-start="1445" data-end="1482">401(k) with employer contribution</strong> to help you plan for what’s ahead</li>
<li data-section-id="1sgw1tl" data-start="1519" data-end="1573"><strong data-start="1521" data-end="1553">Life and disability coverage</strong> for peace of mind</li>
</ul>
<p data-start="1575" data-end="1700">Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!</p>
<p></p></div>
Perks & benefits
- 401k
- Paid Time Off
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