Medical Front Office Coordinator (AI Model Training)

<div class="content-intro"><p class="p1"><strong>FIND Healthcareers is a healthcare recruitment firm led by professionals who operate within the system — not outside of it. We partner with growing healthcare organizations across the U.S. to build clinical, operational, and leadership teams that improve how care is delivered.</strong></p> <p class="p2">We recruit across the full spectrum of healthcare talent — from Licensed Practical Nurses and Physicians to practice managers and operational leaders. Whether through direct hire, contract, or temp-to-hire placements, we connect candidates with environments where they can perform and organizations with people who actually move the needle.</p> <p class="p3">Backed by strong relationships across healthcare networks and training programs, we don’t just fill roles — we align talent with real-world operational needs.</p></div><h1><span class="s1"><strong>AI Workflow Reviewer – Front Office Coordinator (Healthcare)</strong></span></h1> <h2><span class="s1"><strong>About the Opportunity</strong></span></h2> <p class="p2">Our client is developing AI-powered patient communication solutions and is seeking experienced healthcare front office professionals to help evaluate and improve AI-driven patient interactions.</p> <p class="p2">This short-term project will involve reviewing patient calls handled by AI systems and providing feedback on whether the interactions accurately reflect real-world clinic workflows and patient experience standards.</p> <h2><span class="s1"><strong>What We Offer</strong></span></h2> <ul> <li><span class="s1"><strong>Location:</strong></span> Remote (United States Only)</li> <li><span class="s1"><strong>Commitment:</strong></span> 4 Weeks (around 10h per week)</li> <li><span class="s1"><strong>Contract Type:</strong></span> Temporary Independent Contractor (1099)</li> <li><span class="s1"><strong>Compensation:</strong></span> Competitive hourly compensation based on experience</li> </ul> <h2><span class="s1"><strong>Responsibilities</strong></span></h2> <ul> <li>Review AI-handled patient phone calls and interactions</li> <li>Evaluate workflow accuracy and patient communication quality</li> <li>Assess common front office scenarios including: <ul> <li>Appointment scheduling and rescheduling</li> <li>Medication refill requests</li> <li>Payment collection and billing inquiries</li> <li>Insurance-related questions</li> <li>Patient intake and registration workflows</li> </ul> </li> <li>Identify workflow gaps and opportunities for improvement</li> <li>Provide structured feedback to the project team</li> </ul> <h2><span class="s1"><strong>Required Qualifications</strong></span></h2> <ul> <li>Minimum 2 years of healthcare front office experience</li> <li>Experience in one or more of the following specialties: <ul> <li>Dental</li> <li>Optometry</li> <li>Pain Management</li> <li>Dermatology</li> </ul> </li> <li>Strong understanding of patient scheduling and front office operations</li> <li>Excellent communication and organizational skills</li> <li>Comfortable reviewing recorded calls and documenting feedback</li> </ul> <h2><span class="s1"><strong>Preferred Qualifications</strong></span></h2> <ul> <li>Bilingual English/Spanish</li> <li>Experience with practice management or scheduling software</li> <li>Experience handling patient payments and insurance verification</li> <li>Previous quality assurance, training, or workflow improvement experience</li> </ul> <h2><span class="s1"><strong>Ideal Candidate</strong></span></h2> <p class="p2">You have firsthand experience managing patient interactions in a specialty clinic environment and can quickly recognize whether a conversation reflects how a real practice would operate. You understand the nuances of scheduling, medication requests, payment collection, and patient communication, and can provide practical feedback to improve AI performance.</p> <h3><span class="s1"><strong>Why This Role Matters</strong></span></h3> <p class="p3">You will play a vital role in training and enhancing AI systems that will be utilized across the healthcare landscape. Your clinical judgment will help ensure these systems are <span class="s1"><strong>safe, accurate, and aligned with real-world medical practice</strong></span>.</p> <p>&nbsp;</p><div class="content-conclusion"><p class="p1"><strong>We don’t just place candidates — we work inside healthcare operations every day. That means we understand what actually works on the ground. If you’re looking for a role where that matters, we encourage you to apply.</strong></p></div>