Member Advisor, Call Center (Los Angeles, CA)
Firefighters First Credit Union
About the role
Member Advisors (MAs) at Firefighters First Credit Union (FFCU) understand our firefighters and their families in order to provide Legendary Service. Utilizing our Service Enablers to be available, connect with the members, handle their requests, look out for them, and going above beyond allows MAs to interact with members over the phone to Improve the Financial Lives of Our Fire Family. As a learning organization, MAs are constantly engaged in developing skills as trusted advisors. They have a …
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