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Associate, Membership Quality & Reputation
gersonlehrmangroup
gurugram1w ago
- Seniority
- Junior
About the role
<p><span style="text-decoration: underline;"><strong><span data-contrast="auto">Job Summary</span></strong><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></span></p>
<p><span data-contrast="none">The Membership Quality & Reputation Team is responsible for ensuring the quality of GLG Network Members. As a Membership Quality & Reputation Associate, you will be focused on screening Network Member profiles for potential quality issues. You thrive in an ever-changing ambiguous environment, multitasking between various responsibilities. </span><span data-contrast="auto">In this role you will develop strong, actionable business skills – including time management, prioritization, communication, and problem solving.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></p>
<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Responsibilities include, but are not limited to:</span></strong><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></span></p>
<ul>
<li><span data-contrast="auto">Effectively manage incoming cases related to existing reports and dashboards</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Investigate quality issues that are escalated from other GLG teams</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Conduct in-depth research on issues/concerns identified using proprietary databases and/or public domain, supporting senior team members on all aspects of quality engagements.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Ensure that risks are identified, assessed, managed, and reported in a timely manner.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Collaborate and work closely with global teams in a distributed environment,</span><span data-contrast="none"> to protect the integrity of all GLG engagements and to ensure that Network Member profiles are complete, accurate and up to date.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Provide feedback on new processes, guidelines, and protocols to improve the decision-making process around Network Management quality issues</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Communicate with Network Members and internal stakeholders to resolve any outstanding concerns</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Perform other duties and responsibilities as assigned</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><span style="text-decoration: underline;"><strong><span data-contrast="none">An ideal candidate will have the following: </span></strong><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></span></p>
<ul>
<li><span data-contrast="auto">Ability to work EMEA hours</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Prior experience communicating with internal and external parties across regions and time zones</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Fluent in English (oral and written communication) </span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Strong academics with 1 to 2 years of relevant industry experience. Preference will be given to candidates with a background in corporate governance, risk management, quality control, internal audit, or equivalent role</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Strong written and verbal communication skills using a variety of communication channels (telephone, e-mail, in-person, etc.), with experience handling challenging situations and conversations</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Possess excellent Internet-based research skills. Familiarity with using Internet-based investigative tools would be an added advantage.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Demonstrated commitment and attention to detail</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Proven ability to work independently in a fast-moving environment</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Ability to work effectively independently and collaboratively in a team</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li>
</ul>
<p> </p><div class="content-conclusion"><p><strong>About GLG / Gerson Lehrman Group</strong></p>
<p></p>
<p>GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.</p>
<p>At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.</p>
<p>We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.</p>
<p>Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</p></div>
Perks & benefits
- Equity Compensation
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