Membership Associate, Shipping and Fulfillment

<p><span style="font-family: Clash Display;"><span style="font-size: large;"><strong>Membership Associate, Shipping and Fulfillment</strong></span></span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><a href="https://calyx.org/"><strong>The Calyx Institute</strong></a><span class="Apple-converted-space">&nbsp;</span>is seeking applications for a Membership Associate for our shipping and fulfillment operations. This position is responsible for preparing and shipping membership benefits packages to members, optimizing shipping activities to improve efficiency and eco-friendliness, and representing The Calyx Institute through professional and responsive communication with members. This position will also track inventory, supplies, and costs associated with membership benefits fulfillment, help maintain the membership database, and assist with some administrative tasks.</span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Essential Duties and Responsibilities include, but are not limited to:</strong></span></p> <ul> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Receiving and arranging incoming deliveries in designated storage areas.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Packing and shipping outgoing member packages.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Optimizing shipping and fulfillment operations.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Updating Calyx databases to track memberships and inventory.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Coordinating with the membership team to resolve shipping-related questions and member issues using Help Desk software, and over email and/or the phone.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Resolving international shipping issues.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Other tasks as assigned.</span></p> </li> </ul> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Preferred Qualifications &amp; Experience:</strong></span></p> <ul> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">0-2 years professional experience in similar roles.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Ability to communicate in spoken and written English.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Strong attention to detail and accuracy.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Ability to lift up to 25lbs.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Familiarity or experience with FOSS and the Internet freedom and digital rights ecosystem is a plus.</span></p> </li> </ul> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Details &amp; To Apply:</strong></span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">This is a full-time, salaried, exempt, on-site position, located in the Brooklyn, NY office </span><span style="font-family: Plus Jakarta Sans, sans-serif;">and reporting to the Membership Director. The salary range for this position is $55,000 - </span><span style="font-family: Plus Jakarta Sans, sans-serif;">$60,000, commensurate with experience and qualifications.</span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Calyx offers health, vision, and dental insurance, HRA and Transportation FSA options, unlimited vacation, and 401k retirement plan options with up to 10% employer matching </span><span style="font-family: Plus Jakarta Sans, sans-serif;">contribution. Additionally, Calyx operates on a four-day work week. This position is&nbsp;</span><span style="font-family: Plus Jakarta Sans, sans-serif;">included in a union-represented collective bargaining unit (CWA Local 1101), and specific </span><span style="font-family: Plus Jakarta Sans, sans-serif;">employment terms and conditions are subject to collective bargaining.</span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">To apply, submit your required application materials via the link to Greenhouse below. No </span><span style="font-family: Plus Jakarta Sans, sans-serif;">applications submitted via email will be considered. Applications will be reviewed on a </span><span style="font-family: Plus Jakarta Sans, sans-serif;">rolling basis until the deadline.</span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Required materials:</strong></span></p> <ul> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">1-page cover letter in PDF format</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">1-page resumé in PDF format</span></p> </li> </ul> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Application Deadline:<span class="Apple-converted-space">&nbsp;</span></strong>Thursday, July 16^th<span class="Apple-converted-space">&nbsp;</span>5pm (eastern time)<span class="Apple-converted-space">&nbsp;</span></span></p>