Messaging Manager- Senior / Mid (Top Secret with agreement to obtain CI Poly)

<p><strong>This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph.&nbsp;</strong></p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.375rem] font-bold">Messaging Manager (Senior / Mid)</h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Position / LCAT:</strong> Messaging Manager <strong>Level:</strong> Senior and Mid <strong>Lead Designation:</strong> N/A <strong>Location:</strong> Fort Belvoir, VA</p> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Role Summary</h3> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Provides organizational messaging support to the Army Intelligence Enterprise through the use of the Multimedia Message Manager (M3) and related messaging solutions. Conducts profile management, monitors message traffic for anomalies, and supports foreign disclosure and intelligence dissemination operations. Drafts and maintains Standard Operating Procedures, produces reports incorporating text and graphics to convey complex concepts, and delivers professional briefings to diverse audiences.</p> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Responsibilities</h3> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain responsibility for the configuration, monitoring, and integration of messaging solutions including INSCOM Cloud Initiative (ICI), Army Intelligence Data Platform (AIDP), Multimedia Message Manager (M3), and Message Processing System (MPS) as applicable</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct profile management using Multimedia Message Manager (M3) and monitor message traffic for anomalies</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Create, analyze, and review standard operating procedures and other system documentation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Establish and maintain a process to broker feedback and inquiries to producing organizations through approved IC and agency feedback or RFI mechanisms</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate messaging and application-related issues with 24/7 GISA and IEMO, and Government service center personnel</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as a broker and point of contact for incoming message traffic feedback and inquiries from supported customer organizations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor and assist with connectivity to Information Transport Service (ITS) and other information source providers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct status and functionality checks of messaging services on all networks to confirm customer accessibility and usability; open trouble tickets as needed</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Verify that hosted message traffic is authorized on each destination network and compliant with IC/Security Markings Program (SMP) classification and releasability standards</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor messaging services to ensure message traffic is disseminated accurately; report significant discrepancies to the Help Desk or GISA Service Center administrators</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Report operating status errors or significant inconsistencies within message feeds to Government leadership within 3 hours of discovery</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Document messaging services requirements related to technical concerns, information sharing issues, or future capabilities; provide quarterly documentation for Government review</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor messaging source systems to identify intelligence gaps and recommend modifications</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Establish and maintain the messaging services User Guide; conduct reviews at least every 6 months</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support foreign disclosure and intelligence dissemination operations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Draft and maintain Standard Operating Procedures and produce reports incorporating text and graphics to convey complex concepts</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver professional briefings and presentations to diverse audiences</li> </ul> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Required Qualifications</h3> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Senior Level:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">4 years demonstrated experience leading a team and managing work tasks of subordinates conducting intelligence planning, collection, processing, analysis, or dissemination</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Mid Level:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM</li> </ul> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Preferred Qualifications</h3> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline</li> </ul><div class="content-conclusion"><p>North Point Technology is <strong>THE BEST </strong>place to work for curious-minded engineers motivated to support our country’s most crucial missions!&nbsp; We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems.</p> <p>At North Point Technology, EMPLOYEES come first!&nbsp; We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.<strong>&nbsp;</strong></p> <p><strong>Come join us!</strong> <strong>Apply with North Point Technology today!&nbsp;</strong></p> <p><em>For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.</em></p></div>