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- Permanent Full Time
- Seniority
- Junior
About the role
Key Responsibilities
- Reviewing, assessing and allocating new instructions
- Running their own case load of litigated motor recovery files
- Adhering to court deadlines and managing files in accordance with court timetables
- Liaising with clients/other insurers/third parties
- Liaising with policyholders and witnesses
- Negotiating settlements
- Drafting pleadings/court documents
- Supervising other file handlers with their case loads
- Any other tasks as they arise to efficiently run their caseload
Skills, Knowledge & Expertise
- Experience of handling pre and post-litigation recovery files for insurer clients
- Experience of pursuing motor damage claims
- Experience of drafting court documents and understanding of processes
- Good telephone and communication skills with people at all levels inside and outside the business
- Organised with the ability to prioritise tasks
- Experience in developing claim management processes
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- An ability to analyse evidence
- Team player
- Self-confident
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs Shared Behaviour framework
Job Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Perks & benefits
- Mental Wellness Budget
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