NDA Fraud Litigated File Handler

Key Responsibilities

• Detailed review and analysis of evidence throughout the life of the case
• Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
• Adhering to all work type process stages
• Identifying strategic litigation opportunities and complex cases when appropriate
• Identifying client trends and any opportunities to raise profile with clients

• Handling files in accordance with agreed client guidelines on a non-delegated basis
• Ensuring maximum client satisfaction on each case
• Ensuring accurate and timely completion of all client and internal MI
• Achieving both client and internal KPIs

• Reporting to Insurer client throughout the lifetime of the claim
• Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
• Compliance with all procedural and investigative deadlines
• Achieving, the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible.
• Undertaking advocacy where required and cost-effective to do so
• Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
• Delegating tasks as appropriate to assistants to take the case forward
• Timely and accurate maintenance of all Case Management Systems from opening to closure
• Adherence to file management policies
• Complying with the SRA Standards & Regulations

• Be commercially aware, by working in an efficient and effective manner
• Commercial awareness so as to retain profitability
• Achieve financial targets
• Ensure timely and accurate billing

• Adhere to our Values

Skills, Knowledge and Expertise

• Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
• Experience in handling linked and organised fraud is desirable however not essential
• Experience of handling RTA pre-litigated and / or litigated case load
• An understanding of insurance litigation practice and processes together with indemnity principles
• Knowledge of the litigation process / working knowledge of the CPR
• Good advocacy skills
• Good client care skills and evidence of working to client guidelines
• High level of analytical skills
• Excellent listening, verbal and written communication skills
• Ability to prioritise work, keep to deadlines and work under pressure
• Ability to anticipate problems and identify solutions
• Experience of time recording and billing systems
• Excellent IT Skills

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets