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- Permanent Full Time
About the role
Key Responsibilities
- Manage the Service Delivery Supervisor’s for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and procedures
- Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met
- Be responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved
- Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc.
- Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate
- Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks)
- Maintain strong customer focus, to support improved OFGEM score
- Monitor, meet and strive to exceed all business performance targets
- Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents
- Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working
- Manage their business unit to promote team working and collaboration
- Carry out the appropriate performance reviews and development of staff, defined by P&OD
- Ensure that Occupational Health requirements are implemented
- Be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation
- Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence; ensuring close out of all actions within agreed SLA
Skills, Knowledge & Expertise
- Relevant Gas Qualification
- IGEM incorporated / technical engineer
- SHEA (Gas)
- NRSWA 1991 (Supervisor)
- SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1)
- IOSH
- NEBOSH (preferred)
- NCO Gas Level 3
- ILM etc
Job Benefits
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