NIHL Claims Handler

• Exclusive Rewards Platform – Enjoy discounts at over 800 retailers.
• Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time
• Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. 

What will your day look like:

• Liaison: Communicate with Disclosure teams for the various MOD services
• Investigation: Handle allocated claims
• Evidence Gathering: Obtain all relevant evidence and documentation
• Resolution: Determine appropriate actions to resolve each case
• Reporting: Prepare detailed reports, advising on legal liability,quantum, and tactics as needed
• Negotiation: Negotiate settlements within agreed authority limits
• Professional Correspondence: Maintain proactive communication with all parties involved
• Adherence to Procedures: Handle cases according to documented procedures and client requirements
• Reserve Management: Regularly review and maintain proper reserves
• Continuous Learning: Stay updated on technical changes relevant to your role,including participating in company-facilitated training programs

Knowledge and Abilities:

• Proficiency in managing Claims from cradle to grave
• Understanding of Civil Procedure Rules and the Claims Portal
• Commitment to delivering outstanding customer service
• Collaborative team player
• Management of personal caseload
• Demonstrated adaptability and versatility

• Experience with the investigation of Liability Claims
• Experience managing NIHL (Noise Induced Hearing Loss)
• Knowledge of how to value injury claims
• Familiarity with reserving strategies
• Exceptional communication abilities across various levels

Benefits

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage