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Norwegian Speaking Digital Store Consultant -Remote in Greece

Patrique Mercier Recruitment By Nellie

WorldwideRemote10mo ago
Employment
Full-time

About the role

Patrique Mercier Recruitment FR is a premier recruitment agency based in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are excited to announce an opening for a Norwegian Speaking Digital Store Consultant to join our enthusiastic team. In this role, you will engage with Norwegian-speaking customers, providing exceptional support and expert advice throughout their digital shopping experience. Your role is crucial in ensuring customer satisfaction and driving successful online interactions.


Responsibilities

  • Assist Norwegian-speaking customers by addressing their inquiries and delivering expert guidance on the digital store's offerings.
  • Acquire comprehensive knowledge of the products and services to meet customer requirements effectively.
  • Conduct informative training for customers on navigating and utilizing digital store platforms.
  • Collaborate with marketing and sales teams to design strategies that enhance customer engagement.
  • Gather and analyze customer feedback to explore opportunities for improving the digital shopping experience.
  • Stay updated on the latest trends in e-commerce and digital retail to provide insightful recommendations.
  • Quickly resolve customer issues or complaints related to their digital store experience.

Requirements

  • Proficiency in Norwegian and English, both written and spoken.
  • Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
  • Strong understanding of digital platforms and tools used in online retail.
  • Excellent communication and interpersonal skills, focusing on a customer-centric approach.
  • Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
  • Familiarity with CRM systems and the Microsoft Office suite.
  • Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Perks & benefits

  • Medical Insurance

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