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Norwegian Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment By Nellie

WorldwideRemote10mo ago
Employment
Full-time

About the role

Patrique Mercier Recruitment FR is delighted to present a job opportunity for a Norwegian Speaking Hospitality Service Consultant. This position is ideal for individuals who are enthusiastic about the hospitality industry and possess a talent for providing outstanding service to a diverse clientele.


Responsibilities

  • Deliver excellent customer service to Norwegian-speaking clients and guests in various hospitality environments.
  • Handle inquiries, reservations, and service requests through phone, email, and face-to-face communication.
  • Guide clients in understanding the hospitality services and amenities available to them.
  • Effectively manage and resolve any customer complaints or issues to ensure a satisfying guest experience.
  • Collaborate with fellow team members and other departments to elevate the overall guest experience.
  • Stay informed about current trends in the hospitality sector to provide knowledgeable recommendations to clients.
  • Document client interactions and feedback for continuous improvement and quality assurance.

Requirements

  • Fluent in Norwegian and English, both written and spoken.
  • Prior experience in customer service, preferably in the hospitality industry.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and prioritize effectively in a dynamic environment.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Knowledge of hospitality services with the ability to effectively communicate this to clients.
  • Competent in using CRM systems and familiar with Microsoft Office applications.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

Perks & benefits

  • Medical Insurance

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