Norwegian Speaking Marketplace Customer Representative -Remote in Greece

Patrique Mercier Recruitment FR is excited to invite applications for the role of Norwegian Speaking Marketplace Customer Representative. This position is essential for ensuring our Norwegian-speaking customers receive outstanding support and assistance while utilizing our marketplace services.

Responsibilities

• Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat communications.
• Assist customers in navigating the marketplace, providing information on products, prices, and order tracking.
• Effectively address and resolve customer inquiries and issues to guarantee satisfaction.
• Document customer interactions in our CRM system to maintain accurate records.
• Collaborate with other internal teams to share customer feedback and drive improvements in service quality.
• Stay informed about marketplace updates, product information, and promotional offers to assist customers promptly.
• Participate in team meetings and training sessions, actively contributing to a positive team culture.

Requirements

• Fluency in Norwegian and English, with strong verbal and written communication skills.
• Previous experience in customer service or similar positions is preferred.
• Strong problem-solving skills with a focus on customer satisfaction.
• Proficient in CRM software and familiar with digital communication platforms.
• Excellent organizational skills and attention to detail.
• A self-starter with the ability to work independently as well as in a team environment.
• A positive attitude and enthusiasm for delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...