The Opportunity

What you'll do

Schedule & Hours

• Days in office: Monday, Tuesday, and Thursday, on-site every one of those days.
• Standard hours: 8:30 AM – 4:00 PM 
• All-hands days (about once a month): start at 7:00–7:30 AM to set up breakfast and AV before the 8:00 AM start; shift the rest of that day earlier so total hours stay consistent.
• Approximate weekly hours: ~21 hours/week.

• Greet and badge in visitors at the door — including exec, board, investor, and customer guests — and answer the door/buzzer for deliveries (lunch delivery, couriers, etc.).
• Give candidates and visitors a warm office tour and point them where they need to go.
• Be the welcoming, in-person point of contact for the SF office on your days in.

• Check mail daily and scan/forward items to the right people.
• Receive FedEx/UPS/Amazon packages and route them; handle outbound shipping as needed.
• Coordinate any checks that arrive at the office to the right Finance contact for processing.

• Keep the kitchen tidy and stocked (paper goods, snacks); confirm and fill gaps not covered by the cleaning service.
• Upkeep of the coffee machine, dishwasher, and fridge.
• Manage the Forkable lunch program - add/remove employees, handle visiting employees and guests.
• Order office and kitchen supplies (paper, pens, toner, etc.) and manage the office snacks.

• Own monthly all-hands breakfast: be in early, get it upstairs, and set it up in the kitchen before the meeting.
• Support recurring happy hours and themed celebrations (logistics and setup).
• Provide on-the-ground support for larger annual events (summer party, holiday party) led by the events owner.
• Bring creative ideas for connecting people - small moments of fun and joy that make the office somewhere people genuinely want to be! Think boba runs, happy hours, ice cream socials, the list goes on!

• Day-to-day coordination with office vendors - Forkable, canteen/snacks, and Ambius (cleaning, plants, water).
• Track vendor invoices and route approvals; support monthly SF office budget tracking with Finance.

• Coordinate SF new-hire first-day welcome and desk/equipment setup with IT.
• Support equipment return and personal-items handling for departures.

• Arrange flowers and recognition for life events (births, condolences, etc.) using the office card.
• Help coordinate restaurant reservations and dinners for visiting teams and execs as needed.

About you

• High warmth and energy - people feel welcomed and looked after around you, and you bring positive energy to the office every day you're in.
• Empathetic and people-first - you read the room, anticipate what people need, and care about how the team feels.
• An "acts of service" person - you show care by doing: noticing the little things, jumping in, and quietly making people's days easier.
• Creative about connection - you have ideas for bringing people together with fun and joy, and you love turning an ordinary office day into something people look forward to.

• 2+ years in office management, office coordination, facilities, hospitality, or front-desk/administrative roles.
• Warm, professional presence - comfortable being the first point of contact for execs, board members, and guests.
• Highly organized and reliable, with strong follow-through on recurring tasks and the judgment to prioritize real-time asks.
• Comfortable managing vendors, tracking invoices/budgets, and keeping a space stocked and running.
• Basic AV/tech comfort (setting up and troubleshooting before big meetings/all-hands).
• Able to work on-site in downtown SF on Mondays, Tuesdays, and Thursdays, and to start early (~7:00–7:30 AM) on the once-monthly all-hands day.
• Proficient with everyday tools (Google Workspace, Slack); comfortable learning vendor platforms like Forkable.

• Basic AV/tech comfort — setting up and troubleshooting before big meetings and all-hands.
• Experience supporting company events, happy hours, or all-hands in a startup or high-growth environment.
• Familiarity with office vendor platforms (Forkable, Ambius, or similar).