Office Manager & Executive Assistant

About TALON

As the industry pioneer in transparent healthcare pricing, we are experts in leveraging price transparency and consumer-centric principles to produce optimal outcomes. We've built the ultimate suite of software services designed to protect healthcare consumers from overpaying for care. Our innovative tools deliver a market-driven healthcare system, empowering consumers to make smart decisions and control their financial and physical well-being.

 

Recognized for rapid growth and industry leadership, TALON ranked #4 on the Boston Globe’s “New England’s 50 fastest-growing companies” and earned placement on the Inc. 5000 list in 2024 and
2025.

 

This position is fully on-site, in a fast-paced environment that requires initiative, flexibility, and strong collaboration. Please note: Remote or hybrid work options are not available for this role. 

About the Role

We are seeking an Office Manager with a proactive, get-it-done attitude and welcoming presence to oversee office operations and administrative tasks. Key responsibilities include coordinating office resources, supplies, and assets; assisting the human resource function by ensuring a seamless onboarding and offboarding process; and fostering a positive workplace culture while ensuring compliance with company standards. The ideal candidate thrives in a dynamic environment and excels at coordinating diverse responsibilities.

Responsibilities

• Manage office operations and procedures, including but not limited to:
  • Supplies, equipment, and assets
  • Mailing and shipping
  • Maintenance and repairs
  • Third-party office vendors
  • Workstations, offices, and conference rooms
• Provide direct administrative support, including scheduling meetings, booking travel, maintaining file systems, and updating employee database lists
• Coordinate guest visits to the office, ensuring compliance with office security requirements
• Implement, maintain, and communicate company policies and procedures
• Facilitate onboarding and offboarding processes, including system access, assets and equipment, documentation and paperwork, workspace allocation, and required training
• Assist with annual SOC compliance audit through continuous creation of compliance artifacts, as required
• Assist hiring managers with seeking qualified candidates by creating job postings, screening applicants, and scheduling interviews
• Oversee the office budget, ensure accurate and timely reporting of expenses
• Assist with the accounting function by generating/ distributing invoices and other relevant tasks as they may be assigned
• Address employee queries regarding office management issues
• Plan in-house company meetings
• Perform other tasks as assigned by the CEO, other executives, and management team members

 

Qualifications

• College education or equivalent experience
• 2+ years of experience as an Office Manager, Administrative/Executive Assistant
• Knowledge of Office Administrator responsibilities, systems, and procedures
• Knowledge of accounting concepts and QuickBooks Desktop is a plus
• A professional and positive demeanor with the ability to effectively manage executive expectations, urgent tasks, and projects
• Excellent time management skills and ability to multitask and prioritize work
• Exceptionally well organized
• Independent, resourceful, and creative
• Proactive, a problem solver by nature, who can assist with time-sensitive and diverse challenges on a day-to-day basis, as critical support is needed
• High attention to detail
• Excellent written and verbal communication skills
• Maintain strict confidentiality regarding employee, customer, financial, and company-sensitive information
• Technologically savvy and willing to learn new systems

 

Technical Proficiencies

• Google Workspace
• Microsoft Office Applications
• Atlassian (Jira and Confluence)

Company Benefits

• Incentive Stock Options in a high-growth, “scale-up” company
• Paid Time Off and Company Holidays
• Medical Insurance with a fully funded individual or family Health Savings Account (HSA)
• Life Insurance and Long-Term Disability
• 401(k) retirement plan

 

Join us on our mission to educate, empower, and incentivize the American healthcare consumer to meaningfully reduce costs and create a healthier ecosystem.