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Officer, Retention Agent- Credit Card, Cards & Unsecured Loans, Consumer Banking Group
https://dbs.wd3.myworkdayjobs.com/dbs_careers
Taipei / Dehui B13d ago
- Employment
- Full-time
About the role
工作內容
1) 電話聯絡線上服務和客戶關係維護，說明信用卡權益和活動。
2) 客戶來電接聽並處理信用卡挽留。
3) 解決客戶於信用卡商品等相關問題和要求。
4) 公司各項專案外撥活動通知。
資格
1) 大學或專科(含)以上畢業。
2) 一年以上銀行客戶服務或其他產業電話客戶服務經驗尤佳。
3) 熟悉電腦操作, 例如: Word, Excel, power point, line, app…等。
4) 具備良好的客戶溝通技巧且EQ佳。
Location:
Dehui B1Job:
Product SalesSchedule:
RegularEmployee Status:
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